Jodi H. Email and Phone Number
A dynamic, driven professional with 20 years of experience in the banking, financial and customer service industry. I am passionate about delivering high caliber results and leading a winning team. My experience includes handling complex customer service escalations including managing through a problem resolution database. High contributor to collaborative discussions with leadership teammates. Attention to detail and utmost privacy and security of customer information. Extensive experience analyzing sales and service metric data and incorporating into impactful action plans to improve results and develop my team. Market leader champion for Associate Engagement and Inclusion. Ambitious leader, driven to deliver winning results consistently through a well developed and motivated team.
The Fidelity Bank
View- Website:
- fidelitybanknc.com
- Employees:
- 326
-
Deposit Operations Generalist IiThe Fidelity Bank Jun 2024 - PresentFuquay-Varina, North Carolina, United States -
Lead Operations Compliance ProcessorFirst Citizens Bank Aug 2022 - Jun 2024Raleigh, North Carolina, United States -
Vp Operations ManagerThe Bank Of Washington Jun 2018 - Dec 2018Lynnwood, Washington, United States
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Branch Operations SpecialistU.S. Bank Jul 2015 - Jul 2016Greater Seattle AreaPerforms assigned operations (commercial, retail and/or private client group) within assigned market of on-site branches in Washington state. Interacts with branches as subject matter expert and active team member in supporting branch growth and goals to ensure sound operational understanding and implementation of operational procedures. Ensures successful results in each branch in areas of compliance and loss control through employee training and direct monitoring of tasks. Makes recommendations to management on organization and workflow. Establishes communication, training and reporting process to ensure branches are operating to most current operational and security processes. Acts as primary resource for branch personnel to clarify and verify operating procedures and policies. Jointly responsible along with branch management for successful Retail Quality Assurance (RQA) reviews/audits. -
Banking Center ManagerBank Of America Aug 2010 - Jul 2014 -
Branch ManagerU.S. Bank Feb 2008 - Aug 2010 -
Assistant Branch ManagerRiverview Community Bank Aug 2006 - Aug 2007 -
Service ManagerWells Fargo Jul 2005 - Aug 2006 -
Teller CoordinatorU.S. Bank Aug 1998 - Jun 2000Woodinville, Washington -
Customer Support SpecialistFirst National Bank Alaska Mar 1995 - Aug 1998Sitka, Alaska -
Bank TellerU.S. Bank Jun 1993 - May 1995Bothell, Washington
Jodi H. Education Details
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Mountlake Terrace High School
Frequently Asked Questions about Jodi H.
What company does Jodi H. work for?
Jodi H. works for The Fidelity Bank
What is Jodi H.'s role at the current company?
Jodi H.'s current role is -.
What schools did Jodi H. attend?
Jodi H. attended Mountlake Terrace High School.
Who are Jodi H.'s colleagues?
Jodi H.'s colleagues are Dj Barksdale, Nichols Bethany, Laura Fedorowicz, Jay Williams, Ashley Perry, Peter Ofosu Asante Asante, Joe Dietz.
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