Jodi Sutherland
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Jodi Sutherland Email & Phone Number

Location: Sherwood Park, Alberta, Canada 6 work roles
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Role
Project Manager, IT
Location
Sherwood Park, Alberta, Canada
Company size

Who is Jodi Sutherland? Overview

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Quick answer

Jodi Sutherland is listed as Project Manager, IT at Sherritt International Corporation, a with 870 employees, based in Sherwood Park, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for Jodi Sutherland.

Jodi Sutherland previously worked as Customer Success Account Manager at Microsoft and Technical Account Manager at Microsoft.

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Sherritt International Corporation

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Profile bio

About Jodi Sutherland

I am a results-oriented and adaptable leader, driven by relentless focus on customer satisfaction. Throughout my career I have establish trusting internal and external relationships, going above and beyond to deliver exceptional experiences. I have strong organizational, planning, and communication skills that ensure that every interaction is executed with precision and excellence.I am known for being resilient, with proven record tackling challenges head-on and turning them into opportunities for growth. I take a practical approach and have a strong commitment to positive outcomes consistently yield high levels of satisfaction. I have been described as being compassionate and aware that empathy creates meaningful, valued connections and fosters long-lasting bonds.Expertise includes:Customer Onboarding | Collaborative Learning | Account PlanningChange Management | Team Coordination | Continuous Improvement

Current workplace

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Sherritt International Corporation
Sherritt International Corporation
Project Manager, IT
toronto, ontario, canada
Website
Employees
870
AeroLeads page
6 roles · 28 years

Jodi Sutherland work experience

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Customer Success Account Manager

Edmonton, Alberta, Canada

Orchestrated programs with customer stakeholders and internal account teams. Defined outcomes to improve health, performance, and business capabilities of prioritized solutions driving customer value realization. Managed technical blockers and steered quality planning and delivery of support services.

Jan 2020 - Mar 2023

Technical Account Manager

Microsoft

Edmonton, Canada

2017 - 2020 ~3 yrs

Manager, Business Care

Edmonton, Canada

Managed and mentored Business Technical Services team to provide outstanding customer service and technical support relating to session initiation protocol (SIP), Skype for Business, and wholesale internet services.

2016 - 2017 ~1 yr

Manager, Technical Services

Headed information technology (IT) service delivery with primary focus on operational excellence, driving revenue growth, and increasing profit. Provided leadership and direction for 25+ technical and administrative employees in functional areas of desktop, printer, server, network, and help desk, working across platforms, including service desk, desktop, Intel Server, network, and backups. Supervised 7 / 24 resources supporting Acrodex infrastructure and multiple small and midsize business (SMB) customers.

2013 - 2016 ~3 yrs

Systems Administrator

Team Lead, Intel System AdministratorCustomer Service (Help Desk)

1999 - 2012 ~13 yrs
Team & coworkers

Colleagues at Sherritt International Corporation

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FAQ

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What company does Jodi Sutherland work for?

Jodi Sutherland works for Sherritt International Corporation.

What is Jodi Sutherland's role at Sherritt International Corporation?

Jodi Sutherland is listed as Project Manager, IT at Sherritt International Corporation.

Where is Jodi Sutherland based?

Jodi Sutherland is based in Sherwood Park, Alberta, Canada while working with Sherritt International Corporation.

What companies has Jodi Sutherland worked for?

Jodi Sutherland has worked for Sherritt International Corporation, Microsoft, Thinktel Communications, and Acrodex.

Who are Jodi Sutherland's colleagues at Sherritt International Corporation?

Jodi Sutherland's colleagues at Sherritt International Corporation include Isaias M Jardinez, Stephane Charron, Crsp, Patrick Surtida, Joseph Tantely, and Skinner, Greg.

How can I contact Jodi Sutherland?

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