One of four co-leads on the integration of Seagen key assets with Pfizer processes. Co- Leading the Sites workstream which includes solutioning for the 24 sites associated with Seagen, and their infrastructure systems and services; network, phones, printers, servers, AV. Assisting other digital workstreams with any cross-over work or areas which need further program or project assistance. This includes assisting with our ServiceNow integration, major incident management process adaptations, MDF qualifications for new standards, throughout the 2 year period of integration.

Partnering with department leadership to design, build and implement programs supporting technology vision and direction globally. Geared towards allowing Seagen to achieve key objectives in the areas of effective IT management and process optimization with regards to their infrastructure and cloud responsibilities. Areas of execution included:• The build and facilitation of measuring and managing our multi-year strategy that align with Seagen’s and IT’s strategic goals and objectives. • Development and deployment of process and reporting for challenging projects and initiatives working under the guidance of executive leadership. • Cross functional attention and partnership with IT teams to support the ability to assess, plan, design, implement, measure, and anchor new capabilities, KPIs within the organization • Vendor management program to tier, track and manage key strategic partnerships, and partner effectively with our procurement and centralized vendor management team.• Department communication plan to assist in clarity of information to staff and leadership, the right level of information delivered with effective tools and at the right times.• Point of escalation and execution for items within the department which were roadblocks. Facilitating solutioning and resolution for any cross team, department or competing priorities for our goals and objectives to remain on track strategically, and in alignment with company objectives.• Management of financial and resources to remain on or below budget

Focused on portfolio management activities with regards to project management, process maturity, decision making, communication, reporting needs. Responsibilities and successes I've had in this position include:- Product Owner of a 3rd party billing solution and its evolution to simplify monthly statements, analytics and payments to improve cost of service with business clients. - This includes project management for improvements, new products, further adoption, training, troubleshooting, resulting in double digit adoption for payments, paperless and registration YoY.

Providing execution and solutions for Portfolio Management to Tech Industries. Focused on portfolio management activities with regards to project management, process, decision making, communication, reporting needs. Responsibilities and successes I've had in this position include:• Product Owner of a 3rd party billing solution and its evolution to simplify monthly statements, reporting and payments to improve cost of service with business clients and a large telecomm. This includes project management for improvements, new products, further adoption, training, troubleshooting. Coordination on company objectives driven by this product space, as well as other related programs at the telecomm and how they interact or work together, has been a large part of continuing to confirm success with the solution.• Developed metrics dashboard, processes and reports for key strategic project portfolios to track progress, issues, and alignment with company sales objectives across multiple business portfolios.• Introduced and executed on a successful vendor vetting process for key company initiatives in a repeatable way to leverage across different company departments to make informed, conclusive decisions, for tight alignment with expected business outcomes.• Developed a workflow In-Take process for a training department which was struggling to organize business requests - scope and prioritize. Leveraged Jira to build a workflow and system to capture key information/data to score, document and report on the approved items including progress and results.• Project Manager responsible for the implementation of Salesforce Communities on an aggressive timeline, coordinating with Sales and Marketing strategies.

Responsible for the Project Management and Delivery of new implementations and professional services for the Globys suite of products to new and established clients.• Realigned support to provide a Tier 1, 2, 3 experience under single leadership leading to greater client and employee satisfaction.• Further enhancements to workflows, processes, to net higher quality products released to support, enabling scaling, and 30% improvement in staffing costs across the department

Responsible for the successful delivery of new implementations and professional services contracts sold by Sales or Account Management teams.• Implemented a streamlined workflow for Professional Services contracts, resulting in a Customer Satisfaction Rating improvement of 20%.• Improved project portfolio performance for on time, on budget, within margin targets by 50%.• Established a training and tools library to successfully ramp up new project managers within 4 weeks to meet aggressive resource utilization percentage goals.• Implemented a metrics program to track operational health for the entire department, including tracking margins on engagements to ensure alignment with Sales, Delivery and Support.

Manage the Project Management team for the Global Hosting Operations team, focused on large cross functional projects affecting strategic development for the company and platform. Key Wins include:• Implemented a new hosted data center in Prague to assist with European growth goals.• Managed the department’s responsibilities for the first phased launch of a large US Government contract across 3 branches successfully.• Worked internally with HR and leadership to flush out a PMO strategy and career path planning, aligning with the company’s rapid growth and coverage.

Project Manager supporting the Hosted Operations Department. Strategic and Operational improvements for future growth and capabilities. Some highlights:• Partnered with the Director of Architecture and VP to create a 5 year strategic plan, outlining our areas of focus and investments to support the business objectives for Concur’s global growth.• Lead the department’s compliance from Level 1 to Level 2 for PCI, enabling us to expand into secured support of credit card payments, and aggressive sales of financial institutions.

Enterprise Portfolio Manager, co-Finance Manager and Metrics Manager for the Applications Solutions Delivery Department at Safeco.

Infrastructure Portfolio Manager, co-Finance Manager for the IT Operations Department at Safeco and Homestreet Bank. Responsible for managing, reporting and resolving finance issues with the $100M and $16M (resp) budget for the departments. Implemented a discretionary spending governance model and process for department investements and growth. Implementation of a company wide time tracking software.

Responsible for eighteen direct reports made up of business and technology delivery analysts. These analysts suppport the Marketing departments.

Was one of theree Project Managers for the Contact Center Initiative, a project requiring 28 different call centers to be consolidated and restructured to 4 contact centers. High-level understanding of vendor products (Clarify, CTI, IVR), client server, and web systems.

QA Lead with four team members working on the conversion of two legacy databases, converting and implementing Peoplesoft HRMS.

Responsible for guiding and instructing thirty-five students through college, business algebra as well as pre-calculus courses. Duties included lesson plans, lectures and grading.