Shareholder
Current
Jan 2024 - Present
AeroLeads people directory · profile
Joseph O'Donnell Email & Phone Number
Sr. Technical Engineer & Instructor
at
Terrapin Technology Group
1 work email found
@terrapintechnology.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Technical Engineer & Instructor
Location
Raleigh, North Carolina, United States
Who is Joseph O'Donnell? Overview
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Quick answer
Joseph O'Donnell is listed as Sr. Technical Engineer & Instructor at Terrapin Technology Group, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at terrapintechnology.com and a matched LinkedIn profile for Joseph O'Donnell.
Joseph O'Donnell previously worked as Shareholder at Terrapin Technology Group and Training Coordinator at Mcdonough Holland & Allen Pc. Joseph O'Donnell holds Computer Science from Troy University Dothan.
Company email context
Email format at Terrapin Technology Group
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*@terrapintechnology.com
68% confidence
AeroLeads found 1 current-domain work email signal for Joseph O'Donnell. Compare company email patterns before reaching out.
Profile bio
About Joseph O'Donnell
Extensive knowledge of information technology and customer relation principles. Proven ability to develop and implement technical plans for large corporate environments. Demonstrated effectiveness in team driven environments with diverse audiences, maintaining accurate documentation and advancing technical skill, as well as supporting call center and higher support level staff. Strong technical writing and program management experience coupled with excellent communication and project management skills. Self-motivator with high energy.Specialties: CompTIA A+ certified.Certified Microsoft® Office Specialist Master Instructor.Microsoft Certified Trainer.Supervisory and training experience in large corporate environment.Call center and higher-level support experience with diverse audiences.Established high level of trust & reliability.Advanced computer hardware and software experience: HTML/XML/CSS/XSL, Adobe Products, Linux, Lotus Notes, Microsoft Windows & Office, Microsoft Project, Desktop/Mobile hardware, and Networking.
Listed skills include Technical Support, Active Directory, Software Documentation, Ms Project, and 37 others.
Current workplace
Joseph O'Donnell's current company
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9 roles · 35 years
Joseph O'Donnell work experience
A career timeline built from the work history available for this profile.
Sr. Technical Engineer & Instructor
CurrentSoftware deployment, network design, engineering, administration and operations. Technical and end user training for general and software/skill specific objectives. Technical support and project management.
Aug 2010 - Present
Training Coordinator
Mcdonough Holland & Allen Pc
- Implement, schedule and conduct all technical training for applicant, new hires and existing staff.- Research and translate technical information into user friendly training materials.- Design and develop curriculum and materials for all employees using appropriate instruction design concepts and adult learning methodology.- Schedule and coordinate.
Jun 2008 - Jul 2010
Senior Technical Support Specialist
Mcdonough Holland & Allen Pc
- Analyze, plan, design, and installs new personal computer systems and review, monitor and upgrade existing systems.- Determines user specifications for hardware and software.- 2nd level support for Help Desk, as well as provided backup support for network administration and training.
Mar 2008 - Jun 2008
Help Desk Analyst
Mcdonough Holland & Allen Pc
- Respond to inquiries and requests for assistance with the organization's computer systems.- Identifies problems, troubleshoots and provides advice to assist users.- Coordinates with other IS areas to resolve problems if necessary, and assist End User Support Manager.
Oct 2006 - Mar 2008
It Support Specialist
Aug 2006 - Nov 2008
Owner
O'Donnell Computer
- Owned and managed a computer support and training business.- Provided technical support for computer hardware/software.- Offered technical writing and instruction services.
1991 - 2008
~17 yrs
Instructor
Mti College
- Desktop Applications instructor for general computer skills including file management and word processing.- Institutional Application Training for "Success Strategies for Effective Schools" program by the Pacific Institute.- Collaborated in Student Retention group for Success Team for Results program.
2006 - 2007
~1 yr
It Support Specialist & Training Manager
Watchtower
- Functioned as senior 2nd level technical support lead and managed all computer training for organization.- Proven technical ability with an 80% phone resolution rate.- Collaborated in teams to propose and implement computer hardware and software standards.- Achieved extensive knowledge of mobile connectivity using RAS/VPN technologies.- Developed.
Apr 1994 - May 2006
3 education records
Joseph O'Donnell education
Computer Science
Troy University Dothan
Computer Science, Mathematics
Wallace Community College
1991, High School/Secondary Diploma Programs
Wicksburg High School
FAQ
Frequently asked questions about Joseph O'Donnell
Quick answers generated from the profile data available on this page.
What company does Joseph O'Donnell work for?
Joseph O'Donnell works for Terrapin Technology Group.
What is Joseph O'Donnell's role at Terrapin Technology Group?
Joseph O'Donnell is listed as Sr. Technical Engineer & Instructor at Terrapin Technology Group.
What is Joseph O'Donnell's email address?
AeroLeads has found 1 work email signal at @terrapintechnology.com for Joseph O'Donnell at Terrapin Technology Group.
Where is Joseph O'Donnell based?
Joseph O'Donnell is based in Raleigh, North Carolina, United States while working with Terrapin Technology Group.
What companies has Joseph O'Donnell worked for?
Joseph O'Donnell has worked for Terrapin Technology Group, Mcdonough Holland & Allen Pc, Robert Half Technology, O'Donnell Computer, and Mti College.
How can I contact Joseph O'Donnell?
You can use AeroLeads to view verified contact signals for Joseph O'Donnell at Terrapin Technology Group, including work email, phone, and LinkedIn data when available.
What schools did Joseph O'Donnell attend?
Joseph O'Donnell holds Computer Science from Troy University Dothan.
What skills is Joseph O'Donnell known for?
Joseph O'Donnell is listed with skills including Technical Support, Active Directory, Software Documentation, Ms Project, Help Desk Support, Servers, Windows Xp, and Lotus Notes.
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