BBB helps people find businesses they can trust. Our purpose is to build positive connections and resolve disputes in an unbiased way between consumers and businesses. We offer a variety of programs and services that promote those businesses that promote trust and integrity in our communities, including the Torch Awards for Ethics/Students of Integrity recognition celebration, advertising reviews, alternate dispute resolution services, and more.

CAMVAP is a cross-Canada program that you can use to resolve disputes with a manufacturer about defects in your vehicle’s assembly or materials, or how the manufacturer is applying or administering its new vehicle warranty. Disputes are resolved through binding arbitration.