• Coordinated a wide range of office functions such as computerized scheduling for patients daily, full-cycle electronic billing for auto patients, collections, reimbursements, and accounts receivable (A/R) and accounts payable (A/P) for the Novi practice as well as three additional sites.• Served as the primary point of contact for patients, case managers, physicians, and technicians to facilitate proper lines of communication and proactively resolve arising issues.• Credentialed sites, durable medical equipment, physicians, and other medical personnel with participating insurance companies, in addition to serving as the liaison for multiple successful audits. • Educated patients concerning test results and therapeutic treatment plans, conducting weekly meetings to evaluate patient cases and determine the necessity of referrals.• Assisted with neuropathy and Hyalgan injections, expertly operating ultrasound, digital x-ray, and DRX 9000 Lumber/Cervical equipment in addition to performing MLS Therapeutic Cold Laser Therapy.• Enhanced data and records management through the design and implementation of a comprehensive scheduling and information management system that optimized data accessibility.

• Aided physician with Nerve Conduction Studies in addition to operating a Genoray Fluoroscope, DRX 9000, and SpineMed for lumbar/cervical procedures.• Secured patient information including insurance, referral, precertification, patient vitals, CC, HPI, medical history, medications, and allergies in EMR, in addition to scribing for the physician.