Jody Mccargo Email & Phone Number

United States

Frederick, Maryland, United States

• Point of contact providing superior customer service support to patients, providers, caregivers etc contacting the Foundation • Provide initial screening and enrollment for the Foundation grants as applicable • Assist callers with inquiries related to eligibility, Grant status, payments, and other Foundation processes and procedures • Provide working knowledge of Foundation guidelines, grant funds, and disease state being referenced • Perform quality control checks of all information documented in sales force

Clarksburg, Maryland, United States

• Connecting computing devices to data racks and company network • Configuring, imaging, troubleshooting, and testing hardware devices such as tablets and laptops • Load and unload products from company vehicles • Packing and unpack computing devices such as tablets, laptops, desktops etc

Rockville, Maryland

• Provide various reimbursement functions for a specialty medication product, including first point of contact (Sales rep, HCP, and patients), benefit investigations, reporting, and prior authorization support • Complete full insurance verification to determine specialty drug are coverage, commercial and government payers (Medicare and Medicaid) • Prepare, submit, and follow-up on prior authorizations and appeals • Responsible for payer research and coverage trends. • Manage adverse event calls and proper documentation

Bethesda, Maryland

• First point of contact and full case management for benefit investigations and reporting, prior authorization support, • Run morning and evening daily reports • Navigate all commercial and government payers (Medicare and Medicaid) • Complete full insurance verification to determine specialty drug coverage • Prepare, submit, and follow-up on prior authorizations and appeals statuses • Assist with portal training for Healthcare Providers • Responsible for payer research and coverage trends. • Communicate effectively with payers and providers to ensure accurate and timely benefit investigations

Rockville, Maryland

• Provide various reimbursement functions for a specialty medication product, including but not limited to benefit investigations, prior authorization support, and call triage • Navigate all commercial and government payers (Medicare and Medicaid) • Collect and review all patient insurance benefit information • Complete medical and pharmacy insurance verification to determine if the medication is covered • Prepare, submit, and follow-up on prior authorizations and appeals statuses • Responsible for payer research and state assignment management. • Train new hires

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies

Health/Health Care Administration/Management