Jody Townsend Email and Phone Number
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At Liberty Mutual Insurance, our team has transformed workers' compensation claims management into a model of operational excellence and elite customer service. Thanks to a strategy that emphasizes prompt decision-making and efficient return-to-work processes, we've consistently delivered superior results.My role as CARE Director at State Auto Insurance honed my ability to focus on collaboration and service consistency. Empowered by my Prosci® certification and a firm grasp on industry standards, I'm committed to driving success and innovation in employee benefits and claims management.
Liberty Mutual Insurance
View- Website:
- libertymutualgroup.com
- Employees:
- 45901
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Senior Compliance AnalystLiberty Mutual InsuranceUnited States
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Session MemberFirst Presbyterian Church (U.S.A) Jan 2023 - Present
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Claims ManagerLiberty Mutual Insurance Jan 2023 - PresentIn my role as a Claims Manager at Liberty Mutual Insurance, I lead a department of medical and claims professionals handling workers' compensation claims. Our focus on elite customer service, prompt decision-making, reserving claims, and facilitating return to work resulted in efficient claim processing and positive outcomes for injured employees.
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Care Director Workers Compensation DepartmentState Auto Insurance Apr 2017 - Jan 2023Minneapolis MinnesotaIn my role, I led a team to ensure consistent and efficient service delivery. I coordinated departmental work to drive superior results and enhance overall performance. -
Claims ManagerState Auto Insurance Sep 2014 - Apr 2017Minneapolis, Minnesota• Managed workers’ compensation adjusters in multi-state jurisdictions • Managed the Internal Medicare Team
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Claims Compliance SpecialistState Auto Insurance Jan 2011 - Sep 2014Greater Minneapolis-St. Paul Area
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Emergency Medical ResponderCity Of Delavan Oct 2005 - Dec 2015Provided immediate lifesaving care to critical patients who access the emergency medical services system while waiting for additional EMS resources to arrive.
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Workers Compensation Claims Professional - AdjusterRtw, Inc. Apr 1996 - Dec 2010Greater Minneapolis-St. Paul Area• Handled workers’ compensation claims to closure to minimize claim costs .• Managed litigated files* Held multiple roles including Bill Review and Statutory Form Filings Adjuster
Jody Townsend Skills
Jody Townsend Education Details
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Major: Business Education: Office Systems Management / Minor: Business Administration
Frequently Asked Questions about Jody Townsend
What company does Jody Townsend work for?
Jody Townsend works for Liberty Mutual Insurance
What is Jody Townsend's role at the current company?
Jody Townsend's current role is Senior Compliance Analyst.
What is Jody Townsend's email address?
Jody Townsend's email address is jo****@****aol.com
What is Jody Townsend's direct phone number?
Jody Townsend's direct phone number is +176353*****
What schools did Jody Townsend attend?
Jody Townsend attended Minnesota State University, Mankato.
What skills is Jody Townsend known for?
Jody Townsend has skills like Workers Compensation, Medicare, Commercial Insurance, Customer Service, Legal Liability, Liability, Workers' Compensation Claims, Employee Benefits, Health Insurance, Managed Care, Litigation Management, Claim Investigation.
Who are Jody Townsend's colleagues?
Jody Townsend's colleagues are Jennifer Zakalik, Lori Seymour, Rn, Bsn, Ccm, Queen Burnett, Carlucci Lydia, Rohini Sengupta, Angela Godfrey, Jon Enscoe.
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