Provide comprehensive career coaching services, which includes exploring viable career options, developing focus and identifying attainable goals. Assist with creating, practicing and refining a persuasive career narrative and brand for networking, outreach, advocacy and interviews. Provide guidance on navigating internal career advancement, including strategy and tactics for steering conversations, cultivating champions and sponsors and managing tricky organizational scenarios. Teach proven methodologies to conduct an agile and effective job search, providing structure, resources, proprietary tools, practice and feedback, and accountability. Coaching also includes skillfully navigating through employer engagement and communications, offer scenarios and offer negotiations.

Drive the strategic direction of career management services for students in the Full-Time, Evening and Weekend MBA Programs, as well as alumni in the Americas. Lead team of 13 career coaches providing design, development, and delivery of innovative student and alumni career management solutions, including individual and group assessment and coaching, a full suite of career research tools, and a robust virtual curriculum for career education and skill development. Collaborate closely with internal, cross-team and Booth partners to share strategic priorities and identify and leverage programmatic and operational synergies. Oversee partnerships with industry, regional, and/or functional student groups to assist in planning and delivering career-management related programming.

Provide strategic direction, leadership and day-to-day management of a highly talented team of 10 career professionals spanning coaching, research, and operational domains to provide career support for 1100 full time MBA students. Lead development of innovative, modular career education and skill-building curriculum aligned with competency-based learning outcomes, including 50+ custom programs, virtual self-directed tools and pre-matriculation prep. Conceived and drove strategic initiative to advocate for and support students conducting unique specialized searches, comprising ~60% of current student career goals, including targeted messaging, programs and resources. Chartered team evaluating various ed-technologies and building an online learning system and interactive tools and resources for skill building and summer preparation. Class of 2020 achieved 100% engagement. Coach hundreds of high-achieving students annually on all aspects of job search, career decisions and successful resolution of complex scenarios; manage and facilitate dozens of experiential programs, panels, and small group sessions.

Coach high-performing full time MBA students on career strategies, design and facilitate programs and events that teach best practice job search tactics, provide individual skill development in areas such as defining a unique value proposition and brand, creating high impact resumes, successful behavior-based interviews, and evaluating/negotiating offers. Provide strategic direction and support for students interested in specialized, network-based paths. Promoted to lead career management team August 2015.

Created and executed start up service delivery model for Executive and Evening MBA candidates, reaching over 80% of constituents within the first year. Developed, marketed and implemented customized tracks to meet student needs, including individual coaching and programming for internal advancement, career changers, and active seekers. Designed and facilitated robust 12.5 hour career development workshop, including career change strategy and search tactics, and integrating marketing and interview preparation deliverables. Achieved stakeholder buy-in, designed and implemented detailed campus interview credentialing process and standards to ensure consistency and value proposition of Georgia Tech MBA brand in corporate community. Built and maintained career services LMS with pertinent content, classroom materials and alternative media.

Structured, resourced, mentored and managed design teams and budgets, including virtually, smoothly integrating multiple work streams and production paths. Created on-boarding and leader mentoring program reaching 7,000 employees of a global retail and manufacturing company. Designed and facilitated strategic cultural change initiative integrating brand and values, concierge level service practices with innovative theater-based experiential learning, for Chicago-headquartered national bank. Led creation of innovative, unified orientation process, integrating learning modules across multiple delivery channels, including roadmaps, toolkits, and manager and mentor roles. Design reached 70,000 individuals and received recognition in two national industry magazines. Synthesized content, prepared and presented findings reports, wrote project briefs, executive summaries, change recommendations, learning program objectives, communication, marketing, implementation and action plans.

Authored high impact learning programs and resources in self-directed, classroom and blended formats including: Taking the Lead, Performance Consulting Skills, Coaching for Results, Individual Development Plans, Effective Performance Management, Giving and Receiving Feedback, Team Development Handbook, and Leading Transitions. Developed CareerPower, a comprehensive career development program for individuals and managers modeled on the best in class work of thought leader Beverly Kaye and Career Systems International. Led creation and design of innovative personal leadership system, targeting 20,000 individual contributors across the enterprise and promoting personal accountability, self-directed learning, coaching and mentoring. Facilitated classes ranging from 2 hours to 2 weeks, and conducted follow up one-on-one coaching with individuals, first line and middle managers. Designed and conducted talent assessments, 360 feedback, team and individual performance diagnostics and interventions, climate studies and leader and manager coaching.

Provided career counseling and job search strategy services for undergraduates, graduate and professional school students in medicine, law, business, arts and sciences, and alumni career changers of all ages. Directed and expand on-campus recruitment and experiential learning programs. Designed and facilitate large-scale workshops and career fairs.

Designed and facilitated workshops, career fairs, and student leadership seminars, including residence life peer advisers. Provided career counseling and assessment services for all students.