Jody Benson Email & Phone Number

Cochrane, Ab, Ca

Vancouver, Canada Area

My role involves managing various portfolios of corporate business travelaccounts and maintaining a high retention of client accounts.• Develop and manage a corporate portfolio of customers seeking cost effective,knowledgeable travel consultation• Consistently deliver a high standard of customer service to all clients todevelop enduring relationships and encourage repeat business• Completed administrative tasks including daily banking, client payments,invoicing, and… Show more My role involves managing various portfolios of corporate business travelaccounts and maintaining a high retention of client accounts.• Develop and manage a corporate portfolio of customers seeking cost effective,knowledgeable travel consultation• Consistently deliver a high standard of customer service to all clients todevelop enduring relationships and encourage repeat business• Completed administrative tasks including daily banking, client payments,invoicing, and handling of client files requiring impeccable attention to detail andorganisational abilities• Develop and retain strong, personalized relationships with corporate clients todeliver great customer service• Work as a team to fulfill any last minute or emergency situations outside ofoffice hours to ensure our clients always have the support they need Show less

Vancouver, British Columbia, Canada

• Responsible for all finance reconciliation for the office from suppliers and headoffice in a timely manner• Managed a team of 5 consultants ensuring daily duties are completed and salesare up to hit our office monthly target.• Responsible for keeping staff moral up to ensure monthly targets areconsistently met.• Conducted monthly 1 on 1’s with each consultant to discuss ways to improvetheir business or learn what they did to accomplish their goals in previous… Show more • Responsible for all finance reconciliation for the office from suppliers and headoffice in a timely manner• Managed a team of 5 consultants ensuring daily duties are completed and salesare up to hit our office monthly target.• Responsible for keeping staff moral up to ensure monthly targets areconsistently met.• Conducted monthly 1 on 1’s with each consultant to discuss ways to improvetheir business or learn what they did to accomplish their goals in previous monthsso we can share with the team.• Created monthly report of consultant progress to present to our Area Leader.• Attended monthly manager meetings to discuss strategies to accelerate growth• Managed my own portfolio of over 100 clients, providing exceptional customerservice.• Coordinated all aspects of my clients travel arrangements by buildingitineraries from beginning to end.• Collected and processed all payments as well as put together and send alldocuments for travel to clients. Show less

Vancouver, British Columbia, Canada

• Develop and manage a leisure portfolio of customers seeking cost effective,knowledgeable travel consultation• Consistently deliver a high standard of customer service to all clients todevelop enduring relationships and encourage repeat business• Develop and retain strong, personalized relationships with corporate clients todeliver great customer service• Work as a team to fulfill any last minute or emergency situations outside ofoffice hours to ensure our clients… Show more • Develop and manage a leisure portfolio of customers seeking cost effective,knowledgeable travel consultation• Consistently deliver a high standard of customer service to all clients todevelop enduring relationships and encourage repeat business• Develop and retain strong, personalized relationships with corporate clients todeliver great customer service• Work as a team to fulfill any last minute or emergency situations outside ofoffice hours to ensure our clients always have the support they need Show less

Vancouver, British Columbia, Canada

•Create a comprehensive business plan for the restaurant that considers themarket, local competitors, sales revenue and expenses.•Prepare an accurate portrayal of the finances of the restaurant, including bankaccounts, spending, check pricing goals and food costs.•Develop strategies to entice customers, including marketing plans, advertisingcampaigns, community outreach programs and research.•Analyze the restaurant budget with personnel to find and price… Show more •Create a comprehensive business plan for the restaurant that considers themarket, local competitors, sales revenue and expenses.•Prepare an accurate portrayal of the finances of the restaurant, including bankaccounts, spending, check pricing goals and food costs.•Develop strategies to entice customers, including marketing plans, advertisingcampaigns, community outreach programs and research.•Analyze the restaurant budget with personnel to find and price inventory,reduce expenses, review current pricing and adjust purchasing strategies ifneeded.•Control operations by developing effective policies, creating high standards andworking to make adjustments when appropriate.•Ensure an outstanding dining experience by regulating presentation, taste,service and atmosphere for all guests; develop ways to cultivate a regularcustomer pool.•Supervise a team of employees; work to create a cohesive unit of people whoeffectively communicate; create a hiring process for key staff that ensuresqualified people are selected, trained and retained through top recruitingpractices; consider actions of employees in various situations that deemrewarding or disciplinary action. Show less