Jody Graham Email & Phone Number

Matthews, North Carolina, United States

• Managed executive calendars, coordinated meetings, and arranged travel, ensuring timely execution of appointments and itineraries.• Served as a key point of contact between executives and internal/external stakeholders, screening and prioritizing communications.• Managed strategic initiatives by conducting research, performing analyses, and presenting findings to executive leadership.• Supported the sales team by managing essential paperwork, creating new documents, and maintaining CRM records.• Aided the marketing team in executing advertising campaigns by creating and distributing promotional materials and updates across multiple channels.• Employed creative writing skills to enhance client communications, draft real estate property descriptions, and develop marketing presentations.• Ensured timely completion of tasks assigned by executives by effectively prioritizing workload according to urgency.• Enhanced efficiency by organizing travel arrangements, accommodations, and itineraries for the President and CEO• Developed strong relationships with external stakeholders through professional correspondence on behalf of the President and CEO• Prepared comprehensive meeting agendas, taking detailed minutes to ensure accurate documentation of decisions made.• Exceeded expectations in handling sensitive issues and responding promptly to urgent matters, demonstrating exceptional critical thinking skills.• Managed confidential information with the highest discretion, including private company data and executive discussions.• Contributed valuable insights during strategy sessions based on a thorough understanding of company goals, operations, and challenges from an executive perspective.

Mint Hill

• Office Manager of a drywall and paint company; assisted in reaching top 3 Drywall and Paint companies in North Carolina.• Prepared and edited correspondence, executive presentations, and reports; conducted research to support proposals and strategic decisions.• Anticipated executive needs, ensuring operational efficiency through effective workload prioritization and task management.• Oversaw office operations, managed payroll, and handled accounting processes, including budgets, insurance, W9's, and W2's and financial reporting.• While handling communication between executives and staff, screening incoming calls and emails, I also maintained our daily accounting and scheduling duties.• Managed recruitment, training, and orientation of new staff, contributing to organizational growth.• Ensured timely completion of warranty services, delivering exceptional customer satisfaction.• Recruited, trained, and provided orientation for new employees.• Ensured daily warranty service calls were completed on time, delivering customer satisfaction and enhancing relationships with builders and clients.

Charlotte, North Carolina

• Maintained key client relationships, developed strategic marketing proposals, and consistently met sales quotas increasing client ROI.• Proactively assess and validate customer needs to ensure the best possible solution to marketing needs.• Work with Marketing Manager on companywide projects including email drip campaigns.• Independently generate new sales revenue.• Participated in statewide trade shows representing our company.

New Zealand - Charlotte North Carolina

• Founded and operated a successful residential cleaning business, ensuring high client satisfaction.