Jody Heard Email & Phone Number

Manitowoc, Wisconsin, United States

Manitowoc, Wisconsin, United States

Americollect has found that our approach of being Ridiculously Nice improves patient satisfaction while maximizing revenue. Patients prefer to communicate with an agency that treats them with respect and dignity and therefore are more likely to pay when they have the means. Our Ridiculously Nice approach guides patient responses, creates buy-in, and.

Marshall, MN

With the acquisition of Healthland by CPSI in January of 2016, I transitioned into a VP of Business Development role which later became a Director of Industry Marketing role for both TruBridge, a Healthcare Revenue Cycle services and outsourcing company, and Rycan, a Healthcare Revenue Cycle Software company. My primary focus during this period was to.

Marshall, MN

As Rycan’s Chief Sales Officer, I oversaw the sales and marketing departments, provided guidance for product development, acted as an officer of the organization, and continued to sell within a defined territory. Developed and led all aspects of Rycan’s Sales and Marketing operations from the ground up. Inspired staff members to excel beyond their goals.

Marshall, MN

In 2007 I transitioned to a full-time Sales and Marketing role. I spent the next several years building the Marketing and Sales Support departments in preparation for the expansion of Rycan’s sales force. As Rycan’s only sales person, I continued to sell full time during this process nationwide with each sales year vastly improving over the previous..

Marshall, MN

Support Role: Created the foundation for Rycan’s key differentiating factor in the market, its customer support. Developed Rycan’s client training and Help procedures, as well as the underlying culture for the organization’s future support staff forming a customer focused experience for Rycan’s clients. Performed web-based and on-site support and.

Minneota, MN

 Co-managed an eighty-employee manufacturing facility. Assisted in designing and implementing a production based compensation system which increased production by more than 40 percent resulting in a significant increase in the organization’s revenue. Scheduled employee resources to meet changing production demands. Scheduled production requests to.