JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com

* Program, project, and operations management responsibilities for NFV (Network Function Virtualization), HCG (Helion Carrier Grade), Partner portal, vIMS (virtualized IP multimedia subsystem), vEPC (virtualized Evolved Packet Core) teams; for complex infrastructure and software / application development across multiple projects and teams* Responsibilities include creation of project/program plans, including coordination of effort with global teams, for multiple concurrent projects* Support of HPE Fellow, Director, and other upper level management to ensure advancement of strategic and business objectives* Attend (host as needed) project and program meetings (weekly, bi-weekly, monthly, etc.) with internal program teams and leadership, capturing and distributing meeting notes and action items* Consolidation and management of action items, tracking across multiple projects and teams* Vendor negotiations and management, procurement, and resource management (including ensuring required resource levels) across multiple projects* SOW creation; PO creation and management; invoice approvals; $20M budget management across multiple projects; financial reconciliation and reporting (monthly, quarterly, and end of year).* Creation of SharePoint sites for use by the teams, various status reports for the teams, management, and leadership. * Technologies include Scrum & waterfall methodologies, MS Project, MS Office, SharePoint, JIRA, Atlassian, OneNote, NFV (Network Function Virtualization), Wind River, Helion OpenStack Carrier Grade, Metaswitch, Ixia BreakingPoint, Microsoft Azure

Shell's HOUIC Data Center Accelerated Exit project, for Hewlett Packard. Very accelerated timeline to move all business critical services from HOUIC data center to other data centers. 30 services, more than 51 migrations, via lift & shift, P2V, P2P, V2V, and decommissioning servers as needed. Extremely complex project, with lots of moving parts and involving Shell and three primary suppliers. Program and project management (ScrumMaster & waterfall) responsibilities for rapid data center move as well as set up of Managed Private Cloud (MPC) for Shell Creation of detailed project plan (using MS Project), monthly sprint cycles, sprint backlog, daily team meetings, sprint reviews, retrospectives, communications plan, and resource plan Risks and mitigation strategies Responsible for all aspects of migrations, including testing and quality control Status reporting to leadership P2V (physical to virtual), P2P (physical to physical), and V2V (virtual to virtual) migration of servers Interface with business, other suppliers, various global teams, and upper level management Technologies include MS Project, Windows, MS Office, SharePoint, PlateSpin Program and project management (ScrumMaster & waterfall) responsibilities for rapid data center move as well as set up of Managed Private Cloud (MPC) for Shell Creation of detailed project plan (using MS Project), monthly sprint cycles, sprint backlog, daily team meetings, sprint reviews, retrospectives, communications plan, and resource plan Identification and management of risks and mitigation strategies Responsible for all aspects of migrations, including testing and quality control Status reporting to leadership P2V (physical to virtual), P2P (physical to physical), and V2V (virtual to virtual) migration of servers Interface with business, other suppliers, various global teams, and upper level management Technologies include MS Project, Windows, MS Office, SharePoint, PlateSpin

 Program and project management responsibilities (waterfall and Agile) for various concurrent custom software development and installation projects Development of Statement of Work (for clients), budget, scope, project plans (using MS Project), communications plans, and resource plan. All aspects of Software Development Life Cycle (SDLC) Translated technical specifications into detailed product requirements Identification and management of risks and mitigation strategies Included day to day operations, as well as scheduled and unscheduled plant maintenance Responsible for client testing and quality control efforts Cost management with reporting of actual vs. budget; financial forecasting Interface with clients, various teams, and upper level management. Led communication with stakeholders regarding product goals and progress made Established criteria for each milestone within the product roadmap as a means to measure developmental progress Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer advisory board sessions Analyzed market trends and the competitive landscape to understand opportunities and potential value Includes companies such as Koch Ag and Energy Services, Flint Hills Resources, BP Toledo, HollyFrontier, Georgia Pacific, Dow Chemical, and others Technologies include SQL, .Net, Crystal Reports, various Access Control Systems, MS Project, Windows, SharePoint

 Blueprint Infrastructure Project. Project, PMO, & Program responsibilities. Directly responsible for budget of about $200 million across 2 ½ years with teams totaling more than 150 resources, including infrastructure & new product development Responsible for budget, financial reporting, project plans (using MS Project), task trackers, communications, staffing plans, numerous concurrent project status reporting, set up & management of SharePoint sites for various teams & their documents, & more Identified $2M in costs (in one year) that didn't belong to my project; cost savings Server Decommissioning Project, with high visibility at upper level management. Team size of about 10 resources. Identification of all Shell Trading servers, along with applications, databases, etc. that reside on each (about 400 servers total). Successful completion to consolidate, update, virtualize, decommission, & more, resulting in reduction of server costs & ensured support of hardware & applications. ScrumMaster role with backlog, sprint planning, daily team meetings, reviews, retrospectives.  Non SAP Transformation Projects. Team size of about 6 to 10 resources. Moving applications to new hardware (virtualizing wherever possible). Project management ScrumMaster role and responsibilities for about 10 - 15 concurrent projects Oracle RAC & SQL Database Migration Projects. Team size of about 40 resources. Moved various databases to new infrastructure.  Management of numerous IT project teams doing analysis, design, development, testing, and deployment of various projects, including data center conversions, infrastructure and software upgrades, migrations to dynamic Citrix environments, and Oracle and SQL server consolidations and migrations, among others Led communication with stakeholders regarding program and project goals and progress made Proactive change management, including impact analysis, resource changes, plan integration, stakeholder buy-in, and implementation

 Management of numerous IT project teams doing analysis, design, development, testing, and deployment of various projects and programs, including data center conversions, infrastructure upgrades, SAP integrations, SQL server consolidations and migrations, software enhancement, among others Program management responsibilities included developing and managing programs and the associated projects, with status reporting to various stakeholders, including the IT Director and CIO Translated business goals, feature concepts and customer needs into prioritized requirements and use cases Established criteria for each milestone within the solution roadmap as a means to measure progress Project management responsibilities included developing and managing project plans (with resources, budgets, and schedules) for numerous concurrent projects through all phases, for infrastructure and software projects, with varying (and changing) priorities Technologies include AS/400, UNIX, Sun, Windows, Oracle, SQL, Citrix, SAP, SMS/SCCM, HP Project and Portfolio Management Center (a program and project management tool)

 Project Manager at a global transportation logistics company, for the management of numerous IT projects (going across B2B and various applications, including mobile apps) for various customers (such as IBM, Toshiba, Nike, Cisco, Johnson & Johnson, Daimler Chrysler, and US Department of Defense Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases Established criteria for each milestone within the solution roadmap as a means to measure developmental progress Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer advisory board sessions Led communication with stakeholders regarding product goals and progress made Translated technical specifications into detailed solution requirements Responsibilities included developing and managing project plans (resources, budgets, schedules) for numerous concurrent projects through full Software Development Life Cycle (SDLC), with varying (and changing) priorities Technologies included Lean methodology, AS/400, UNIX, Sun Solaris, Windows, Oracle, PL/SQL, SeeBeyond Enterprise Application Integration (EAI), XML, DocGen document generator (utilizing XML extracts), EDI – ANSI X12 and UN/EDIFACT, EDI400, GIS, VANs, numerous proprietary applications (developed in-house)

 Management of IT projects for the Shell Oil Products US (SOPUS) Payment Cards division, for processing and settlement activities for Shell worldwide (over 5 million transactions daily); along with the Shell / Texaco rebranding and divesture project These projects included legacy systems and integration with corporations such as MasterCard, Visa, and Citi Group  Translated technical specifications into detailed product requirements Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases Established criteria for each milestone within the product roadmap as a means to measure developmental progress Partnered with the marketing team to translate product features into customer value propositions to be used in consumer messaging Led communication with stakeholders regarding product goals and progress made Technologies include HP Non-Stop Server (Tandem), POS systems, various interface applications for MasterCard, Visa, American Express, Discover, and others (such as VisaNet and BankNet), ACI’s Base24, and SAP

 The Logistics Vision Project involved the creation of an extremely complex freight logistics application (ERM, new product development; with over two million lines of code); developed on-site and offshore, utilized globally, and included data exchanged with Oracle Financials, data warehouse, and other applications. Lean and waterfall methodologies Other projects included a Web-enabled customer service call tracking system, integrated driver dispatch and reimbursement application, automated driver paging system, development and documentation of standardized IT processes, numerous EDI projects, and a global profile system application Responsibilities include creation of project plans, including coordination of effort with other application teams, for multiple concurrent projects of high complexity (multi-million dollar applications) Coordinated with global teams and users on project proposals for enhancements and issue resolutions  Identified and established priorities and project scopes Established release management procedures and created of a 'toolkit' (required and recommended templates) Quality control of performance test scripts (developed off-shore)  Change management, including impact analysis, tracking, ensured proper approvals prior to Change Review Board meetings, compliance  Development and documentation of business and IT processes and procedures Support (identification, troubleshooting, and working with users to resolve) on numerous issues  Worked with and brought together various teams (both IT and business) disbursed globally with widely varying cultures  Technologies included AS/400, UNIX, Sun Solaris, Windows, Oracle Database (PL/SQL) and Oracle Financials, SeeBeyond Enterprise Application Integration (EAI), Boss, J2EE, .NET, DocGen document generator (utilizing XML extracts), EDI – ANSI X12 and UN/EDIFACT, EDI400, Gentran, Harbinger, VANs, Avaya

 Business analysis and technical writing for a short-term project to develop CheMatch.com (now part of ChemConnect), a Web-enabled, worldwide petrochemical trading platform  Created test scripts; tested new and modified software  Noted and tracked deficiencies, using Bugzilla databases Coordinated with teams on issue resolution. Created user’s guides, on-line help, and other documentation through business analysis and technical writing efforts  Collaborated with corporate officers, managers, and end-users throughout the project. Participated in live auctions to ensure quality and provide team support

•  Project management of integrated software and database solutions (including CRM), with project plans, budget, scheduling, for multiple concurrent projects and customers  UX design, development and optimization (for existing solutions, as well as establish criteria for new software development)  All aspects of Software Development Life Cycle (SDLC) roles and responsibilities, from sales presentations, gathering customer requirements, software development (using FileMaker Pro), testing, installation training (remote and on-site), and technical support (for external customers and internal team members)  Established and maintained clear, effective communications on status, issues, and progress with customers and IT management Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases Developed and evolved the consumer-facing, multi-channel roadmap for desktop and web applications Collaborated with the sales, marketing, and support teams to launch products on time and within budget Established criteria for each milestone within the product roadmap as a means to measure developmental progress Partnered with the marketing team to translate product features into customer value propositions to be used in consumer messaging Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer advisory board sessions Led communication with stakeholders regarding product goals and progress made Translated technical specifications into detailed product requirements Analyzed market trends and the competitive landscape to understand opportunities and potential value

Natural Gas Division. • Business, data, and IT analysis for the trading floor of the Koch Natural Gas division. Included analysis of trading activities, market analysis, weather patterns, risk analysis, data mining, and more.• Business analysis of business and trading processes for software development and other IT efforts in a fast-paced, challenging work environment.• All levels of support for the traders.