Jody Miller Email & Phone Number

Whitefish, Mt, Us

United States

Nashville, Tennessee, United States

• Responsible for business automation planning across 6 functional business areas within revenue cycle operations• Manage multiple projects tracking revenue cycle inventory transitioning from shared service center operations to a global vendor – these efforts span 3 teams and result in significant FTE savings• Support strategic automations through the development lifecycle that have saved over 50 FTEs to date• Facilitate vendor staffing calls to status sourcing and hiring efforts and pinpoint barriers to vendor productivity and efficiency

Nashville, Tennessee, United States

Assignment #1: • Provided critical information to supply chain leadership in regard to government PPE stockpile requests, disbursements, and levels during HCA/Parallon's initial COVID-19 response• Managed the supply chain acquisition program that brought Frisbie Memorial Hospital, located in Rochester, New Hampshire, into the Hospital Corporation of America family• Supported a portfolio of 20 projects, impacting over 90 hospitals, for the executive level of supply chain leadership

Nashville, Tn

• Collaborated with cross-functional teams across HCA to determine and measure key process indicators that drive nursing performance • Drove product development efforts for a nursing leadership application with a mobile and desktop interface and conducted heuristic analyses to ensure seamless and efficient end user application interactions• Directed a team responsible for integrating new initiatives into the most utilized business intelligence tools at HCA • Managed business requirements, clinical workflows, and source system screen identification for new initiatives to be brought into data tools• Interacted with business owners to understand and map complex clinical initiatives to pinpoint important data elements to be leveraged for process improvement across the company• Supported a team of ~1500 unit directors who in turn support ~90,000 nursing staff members

Nashville, Tn

• Interacted with multi-disciplinary teams to integrate existing data into an enterprise alerting platform• Managed a large-scale, data-driven, enterprise alerting initiative with a budget of over $3,000,000 dollars• Assisted in obtaining $713,000 in funding for an iOS-based provider mobility platform proof-of-concept that trialed lab resulting, barcoded medication administration, and nursing documentation on an iPhone• Concurrently managed multiple projects in different business verticals including nursing informatics, clinical decision support, and inpatient diabetes care management• Drove development of a nursing mobility platform reporting database that will provide insight into utilization and business value metrics

Nashville, Tn

• Initiated and planned an enterprise-wide deployment that impacted 139 HCA-owned hospitals• Managed the execution of a large optimization project across HCA’s Tristar division which includes 13 hospitals• Managed five electronic health record implementation projects onsite at HCA facilities located in Florida, Texas and Utah • Evaluated provider workflows in a hospital setting to identify necessary education to aid the transition from a paper to electronic process

Nashville, Tn

• Analyzed customer workflow issues to subsequently build an electronic solution within a software system• Directly interfaced with clients in the fields of government, banking, and healthcare• Solved a complex workflow issues for the Interstate Commission for Juveniles that involved bifurcated government processes in multiple states • Interpreted detailed Centers for Medicare and Medicaid Services (CMS) requirements for client-appointed insurance agent files

Missoula, Mt

• Wrote copy included within technical marketing materials for multiple information technology compliance documents (HIPAA, PCI, FISMA)• Conducted market research to identify potential target markets and prospective clients• Performed cost/benefit analysis of different advertising avenues• Developed the bibliography and citations for a book authored by the owners of Lake Missoula Group called “Network Forensics” published by Prentice Hall

Master Of Business Administration (Mba)

Bachelor Of Science

Education record