Chief Experience Officer
Current
Jan 2022 - Present
AeroLeads people directory · profile
Jody Rickson Email & Phone Number
Product Design and Content Manager for Digital Experiences
at
E3
1 work email found
@iso-ne.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Product Design and Content Manager for Digital Experiences
Location
Springfield, Massachusetts, United States
Who is Jody Rickson? Overview
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Quick answer
Jody Rickson is listed as Product Design and Content Manager for Digital Experiences at E3, based in Springfield, Massachusetts, United States. AeroLeads shows a work email signal at iso-ne.com and a matched LinkedIn profile for Jody Rickson.
Jody Rickson previously worked as Chief Experience Officer at E3 and Lead User Experience Designer at Iso New England Inc.. Jody Rickson holds Master Of Science - Ms, User Experience Design from Kent State University.
Company email context
Email format at E3
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{first_initial}{last}@iso-ne.com
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Profile bio
About Jody Rickson
I am fascinated in the psychology behind our choices and on a mission to deliver best-designed products and services based on human-centered research. As a design leader, I believe everything we build should be tailored to the people who use them.I am a digital product professional with more than two decades of demonstrated experience in leading teams who launch large-scale redesigns and online marketing initiatives, and design for the human experience. I am immersed in user-centered research, design, and development. My experience includes information architecture, user experience research, usability analysis, product management, designing and implementing content management systems, and developing long-term governance strategies. I have proven success leading major corporate web initiatives while managing cross-functional teams and business responsibilities of the software development life cycle. Working within the Agile framework, I've lead teams who produce objectives under budget and on time. I am responsible for designing internal and external stakeholder digital products using research-backed analysis to inform experiences. Specialties: Conducting user research | Strategizing product plans | Product management | Requirements gathering and writing | User analysis and usability testing | Information architecture | Business and technological development | Content management | Corporate relations | Problem solving | Contract/vendor oversight and management | Developing employee career plans | Team development and management
Listed skills include User Experience, Content Management, Information Architecture, Social Networking, and 17 others.
Current workplace
Jody Rickson's current company
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8 roles
Jody Rickson work experience
A career timeline built from the work history available for this profile.
Lead User Experience Designer
Orchestrator of UX research events that include experience mapping, persona development, story-telling, and product design. Collaborating with product users, business owners, business analysts, developers, graphic designers, Agile coaches, and C-suite leaders I conduct the research and recommend new or improved experiences based on the research.
Feb 2021 - Aug 2023
Web Content Manager
Leading a multi-functional team, I oversaw two major redesigns of ISO New England's intranet going from document repository to a wiki-based platform to a now fully social and collaborative environment. Before the intranet was redesigned I oversaw the company's first multi-million dollar redesign of it's public facing website, which included a major.
Sep 2004 - Jun 2021
Internet Content Manager
I developed and executed project plans and managed content and graphic creation. I translated requirements from the business owners to the information technology personnel to and oversaw marketing initiatives, web analytic reporting, and vendor relations.
Jan 2002 - Aug 2004
Web Publishing Specialist
Oversaw migration of publishing from home grown solution to Interwoven TeamSite CMS.Conducted daily publishing tasks.
Jan 2000 - Dec 2001
Administrative Assistant
Supported the Vice President and 30 staff members of newly established Internet Services department; worked closely with CEO and other senior Vice Presidents at the company.Established and managed online filing system and department contact database.
Apr 1998 - Dec 1999
Payroll Coordinator
Directly controlled payroll for more than 2,000 back office staff, which included highly confidential information and extreme detail orientation
May 1995 - Mar 1998
Jan 1994 - May 1995
4 education records
Jody Rickson education
Master Of Science - Ms, User Experience Design
Bachelor Of Science - Bs, Organizational Behavior Studies/Communications, Summa Cum Laude
High School Diploma
Education record
Human Factors International
FAQ
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Quick answers generated from the profile data available on this page.
What company does Jody Rickson work for?
Jody Rickson works for E3.
What is Jody Rickson's role at E3?
Jody Rickson is listed as Product Design and Content Manager for Digital Experiences at E3.
What is Jody Rickson's email address?
AeroLeads has found 1 work email signal at @iso-ne.com for Jody Rickson at E3.
Where is Jody Rickson based?
Jody Rickson is based in Springfield, Massachusetts, United States while working with E3.
What companies has Jody Rickson worked for?
Jody Rickson has worked for E3, Iso New England Inc., Iso New England, A.G. Edwards & Sons, Inc., and First American Title.
How can I contact Jody Rickson?
You can use AeroLeads to view verified contact signals for Jody Rickson at E3, including work email, phone, and LinkedIn data when available.
What schools did Jody Rickson attend?
Jody Rickson holds Master Of Science - Ms, User Experience Design from Kent State University.
What skills is Jody Rickson known for?
Jody Rickson is listed with skills including User Experience, Content Management, Information Architecture, Social Networking, Leadership, Web Analytics, Management, and Product Management.
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