Joe Ho Email & Phone Number

San Francisco Bay Area

• Driving strategic projects in the machine infrastructure space, to scale innovation and efficiency for Google Search. • Enabling Google Search teams to execute new projects and launches cost-effectively, by managing resource capacity needs, implementing infrastructure plans, and improving efficiency.• Delivering millions in cost savings by establishing operational processes that improve resource utilization, reduce program risk, and achieve better service-level objectives.

San Francisco Bay Area

• Identified user pain points and key opportunities to develop new product features for internal capacity planning tools.• Built a new tool in partnership with engineering teams to effectively forecast and order the networking capacity required to support Google’s core infrastructure for products such as Search, Indexing, Research, Chrome, and Geo.

• Managed software development as a scrum master for student-teams building Emergency Social Network application (mobile communication platform to be used by citizens and responders in case of emergency situations).• Created user stories, established project documentation, and monitored the software development lifecycle utilizing Jira and Confluence tools.

Greater San Diego Area

• Designed and developed security software for autonomous aircraft on the Global Hawk program. • Executed project planning, analyzed product requirements, and tracked performance metrics for a multi-year, software project.• Reduced testing costs for future products under Global Hawk program by developing scripts to automate product's test procedures.

Greater San Diego Area

• Presented program and project status to upper management in weekly software technical meetings.• Initiated the improvement of internal databases and code review tools by systematically cleaning up bugs and refactoring legacy source code.

Master'S Degree, Software Management, 3.95/4.0 Gpa

Activities and Societies: Leadership Position in Product Management Club, Marketing and Multimedia Student Worker, Graduate Teaching.

Bachelor Of Science - Bs, Computer Science

Activities and Societies: Lambda Chi Alpha (Recruitment Chair 2014-2015), Intramural Basketball (2012-2016)