Experienced technical manager with 23+ years of Telecom Domain experience and 13+ years of leadership experience across the USA, Europe, and Asia. Skilled in managing teams, Software Development & Delivery, Program Management, Production support including OGS (Tier 1/2), Infra, IT Operations, Day 1 Cloud Operations, Cloud Security & Compliance.Highlights: • Led multiple onshore and offshore teams managing Production Operations and Triage support in a 24x7x365 set-up of “Follow the Sun model” • Collaborative skills and an ability to influence cross-functional teams to deliver successful results - Data Warehouse Ops/T1 support deal during 2008-2009 • Track record of building and effectively managing diverse, large teams and putting the appropriate processes and infrastructure in place to drive exponential growth• “Hands-on” operating style with demonstrable ability to formulate a high-level strategy, then follow through with a tactical plan, execution, and data-driven / measurable results• Solid background in cloud environments and migrating applications to Azure Cloud platforms • Establishing communication and governance channels with the customer to address opportunities and issues in a timely and proactive manner. • Planning, maintaining the estimates and resource plan for the projects. • Proficient in Program Management and Requirements Management • Considerable background in Day 1 Cloud Ops, IT Operations, PRR for migrating applications to Azure Cloud platforms• Cloud Security, Compliance & GovernanceI work for Amdocs Inc. Amdocs is a trusted partner to the world’s leading communications and media companies, serving more than 350 service providers in over 85 countries. With over 4.5 Billion in revenue and 27 K employees we accelerate their migration to the cloud, digitalize and automate their operations, and provide their end users with exciting next-generation communication and media experiences.