Joe Arnone

Joe Arnone Email and Phone Number

Retired Sr Director Engineering Shared Hybrid Infrastructure Services @
Joe Arnone's Location
Cary, North Carolina, United States, United States
About Joe Arnone

25 years of experience in Development Quality Assurance/Product Verification, Development Program Management,Technical Support and Services A proven track record with measurable results in development delivery which resulted in lowering cost while improving the customer experience. Direct customer interaction in difficult complex situations across all areas of delivery including product development, technical support, and delivery services. This background gives me a unique insight across the product life cycle with a passion for on time delivery, customer satisfaction and driving product improvements. Metrics and customer feedback are key to driving increased revenue, repeat sales and on going customer loyalty.Specialties: Driving Development Programs for On Time Delivery, Quality Assurance and exceptional Customer Support Services for repeat sales

Joe Arnone's Current Company Details
Freelance

Freelance

Retired Sr Director Engineering Shared Hybrid Infrastructure Services
Joe Arnone Work Experience Details
  • Freelance
    Retired
    Freelance Jan 2023 - Present
  • Netapp
    Sr Director Engineering Shared Infrastructure Services
    Netapp Jul 2021 - Jan 2023
  • Netapp
    Director - Engineering Support
    Netapp Nov 2010 - Jul 2021
    San Jose, California, Us
    Director Development Engineering Support NETAPP - Engineering Lab Infrastructure
  • Allscripts
    Director Development Project Management
    Allscripts Jun 2010 - Nov 2010
    Chicago, Il, Us
  • Nortel Networks
    Director Na Managed Services
    Nortel Networks Jul 2008 - Mar 2010
    Ca
    Managed a team of 250 employees to support network operations which includes Network Fault Management, Network Performance, Help Desk, Parts Dispatch, S/W upgrades, Back up and Restore, S/W fixes, On-Site technical support, NOC Staffing 7/24, Customer Escalation Management, Service Development, New Product Introduction and Costing models.
  • Nortel Networks
    Director Of Network Application Services, Project Office, And Product Line Management
    Nortel Networks Jan 1994 - Jan 2006
    Ca
    Managed a team of engineers responsible to provide development, documentation, training, support, lab management, product line management 3rd party vendor validation, and product verification of network applications. This included real time switching, directory services database access, voice recognition, and terminal applications to deliver 5 9’s availability objectives to meet strict customer requirements. The position required 50% travel to achieve revenue objectives for major customer accounts and to implement a multi-site support strategy.

Joe Arnone Skills

Linux Voip Itil Networking Telecommunications Agile Methodologies Vendor Management Team Leadership Quality Assurance Program Management Testing Managed Services Cross Functional Team Leadership Product Management Ms Project Enterprise Software Technical Support Saas Project Management Product Development Pmp Software Development Wireless Mobile Devices Software Project Management Cloud Computing Integration It Management Databases

Joe Arnone Education Details

  • Penn State University
    Penn State University
    Telecommunications

Frequently Asked Questions about Joe Arnone

What company does Joe Arnone work for?

Joe Arnone works for Freelance

What is Joe Arnone's role at the current company?

Joe Arnone's current role is Retired Sr Director Engineering Shared Hybrid Infrastructure Services.

What is Joe Arnone's email address?

Joe Arnone's email address is ja****@****aol.com

What is Joe Arnone's direct phone number?

Joe Arnone's direct phone number is +191975*****

What schools did Joe Arnone attend?

Joe Arnone attended Penn State University.

What skills is Joe Arnone known for?

Joe Arnone has skills like Linux, Voip, Itil, Networking, Telecommunications, Agile Methodologies, Vendor Management, Team Leadership, Quality Assurance, Program Management, Testing, Managed Services.

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