Joe Ashdown Email & Phone Number

England, United Kingdom

Eastbourne, United Kingdom

I am responsible for providing a range of administrative support to Brighton Housing Trust's housing portfolio of approximately 400 bed units in Eastbourne. In addition, I am providing wider support in the management of administration within their Asset Management Team.

Brighton, United Kingdom

Providing temporary administration support to the Transfers Department, my role predominantly focused around the logging of new ISA transfer applications to the Post Office's range of ISA products for which the administration is managed by Family Investments. I was required to log the details on the central applications database, identifying any anomalies and recording batch information on a centralised spreadsheet. In addition, I was also required to raise letters sent to the providers from whom the customers wished to transfer their ISAs. As well as this, I was required to peer check the work of colleagues. This included checking that all the information on new applications had been entered correctly on the database, reporting where there were any anomalies. I was also required to peer check transfers out, ensuring that the amounts on the letters and cheques were correct in accordance with the information on the database, that the customer's signature, name and address details on the instruction matched and that all of the documents were batched to the correct provider before being posted.

Basse-Normandie, France

Assisting the CEO of the organisation in the future development of social mobility and eco-tourism projects in both the United Kingdom and continental Europe. The role had a particular focus on the delivery of activities from an 'Eco Chateau' training hotel in Orne in a remote part of the Normandy region of Northern France, but did also have a research component that looked at wider geographical diversification of the project. The key part of the role was in supporting the CEO and the small team of staff at Eco Chateau in making preparations for receiving work placement mobility groups from the UK and Germany for a structured, two week accredited work placement. These responsibilities included taking the lead on the production of the placement itinerary and objectives and getting these approved by the sending organisation, ensuring all accommodation, insurance and travel arrangements were put in place and communicated to all parties, ensuring that participants' dietary requirements were received and passed on, ensuring the recording and distribution of French language preparation material and producing the evaluation material and accreditation certificates. In addition, my role in assisting the CEO included providing support in the writing of funding bids, undertaking research, updating the organisation's website and arranging and attending project meetings, as well as identifying prospective funding partners.

Brighton, United Kingdom

Reporting directly to the Chief Executive Officer, I held responsibility for managing the CEO’s diary and for fielding enquiries received by the office, as well as answering administration requests received. Key duties within the role include:• Coordinating compliance with administration requirements for two Interreg IVA funded projects, liaising with partner organisations in order to ensure that they meet their administration requirements.• Attending two week work placement exchanges to France and other EU countries in conjunction with the host organisation, planning schedules, providing checklists, making arrangements for travel and accommodation, producing certificates and administering the placement budget.• Making arrangements and planning schedules in collaboration with transnational partners around the planning of work placement exchanges and/or study visits.• Preparation of material for supporting funding applications, as well as proof-reading all bid material.• Establishing a set of information systems and mechanisms for capturing key information on contacts.• Putting in place systems and mechanisms for managing bookings of the organisation’s range of venue and meeting spaces.• Administering the content management of the organisation’s website using Wordpress platform, regularly updating the organisation’s social media feeds in order to publicise forthcoming events and the achievement of key milestones and participating in the organisation’s Marketing and Communications Sub-Group.• Participating as a member of Care Co-ops’ Board.

Croydon, United Kingdom

Reporting directly to the Business Support Manager, I had responsibility for the preparation and submission of up to 75 KPI workbooks to 25 Supporting People local authorities on a quarterly basis. Towards the end of my employment, I was required to provide a guidance document and training to managers in order for them to facilitate this process in the future. Other key duties that I performed within this role included:• Checking and reconciling income schedules from Supporting People payments teams, informing them of any anomalies or obsolescent information.• Providing quarterly statistical KPI information internally to be presented to the board of directors.• Reporting internally on utilisation of accommodation units in my region and flagging up any areas where there were long term void properties.• Coordinating the organisation's centralised incident reporting mechanism by processing incident reporting forms, logging data in a central spreadsheet and then reporting data internally on a monthly basis.• Reporting on monthly complaints, compliments and queries information to the organisation's Quality & Compliance Manager for their presentation to the board of directors. This required liaison with individual Local Service Managers where any information needed was unavailable.• Processing applications for supported housing at services in London, Home Counties and South West England by entering key information on central client database and forwarding applications to the relevant assessing manager. I also answered telephone and e-mail queries from enquirers interested in making a referral to the organisation's accommodation and floating support services.• Was designated fire warden for the regional office.

Brighton, United Kingdom

Reporting directly to the organisation's Chief Executive Officer, I had responsibility for organising the day-to-day office management and the managing of the core administration functions within a medium sized voluntary organisation based in Brighton. Key responsibilities I undertook included:• Mentoring and providing supervision and tasks for volunteer Administration Assistants, who were returning to the workplace after a mental health related illness.• Co-ordinating the organisation's internal auditing processes in order to ensure compliance with all of its funding contracts.• Running the organisation’s payroll and sales invoicing processes on a monthly basis and administering the organisation’s petty cash system on a weekly basis.• Maintaining the content management of the organisation's website.• Preparing and submitting accurate quarterly KPI information to the local authority for services funded by their monies.• Liaising with suppliers of office equipment and services in order to obtain the most cost efficient packages, as well as ordering office stationery and the printing of organisational publicity.• Participating as a member of the organisation’s Policy Sub-Group, undertaking policy research and benchmarking exercises, co-writing policies and updating organisation’s policy manual.• Taking the lead role in preparation towards two successful re-accreditations against the Investors In People standard and involvement in the evolving of the organisation's training and development packages.

Reporting to the Administration Manager and ESF Projects Manager, I had responsibility for establishing a series of information systems to monitor and analyse performance data in relation to clients accessing the organisation's ESF funded projects. In addition, I was required to gather outputs information for inclusion in the quarterly claims form which I submitted to the ESF and was involved in the writing of the funding bid for the second part of the programme. My role focused more on administrative functions once the ESF project ended and included the ordering of stationery, supervising administration placement volunteers and managing the petty cash system, as well as making preparations and putting in place systems for the organisation's Investors In People assessment and preparing the reporting paperwork for the organisation's Management Committee Meetings.

Ba, Business Studies, 2:2

My final grade included a work-based project assignment in the third year of study, which included the writing of a 10,000 word.

Gnvq, Advanced Business Studies, Distinction

Activities and Societies: Editor of college magazine. Was 'director' of a Young Enterprise company.

9 Gcse Passes, Including 4 At A-C Grade (English, English Literature, Mathematics, History)