Key Responsibilities:• Timely completion of Customer/Sales month end deliverables and provision of technical/end-user support across various finance systems (i.e., TM1 and Tableau).• Updating Data Quality register to identify and remediate action points.• Create processes to check and maintain data integrity in the TM1 Customer cubes.• TM1 Customer cube development work to remove the single points of reliance.• Timely provision of scheduled data requests/reports for Sales Incentives purposes.Key Achievements:• Partnered and implemented the synchronisation of a “Single Data Source” data warehouse with TM1 and Salesforce, eliminating inherent customer financial reporting issues. Process improvements driven by identifying and addressing issues through a gap analysis and on-going stakeholder collaboration.• Reduced data processing time from “days” to “hours” by updating Salesforce customer targets monthly (rather than quarterly), further utilising TM1 coupled with on-going engagement with the Salesforce CRM team.• Semi-automation of the Ad-hoc actual and budget adjustments into TM1, driven by engaging the Sales Finance Business Partners, providing pre-formatted templates and therefore substantially reducing the end-to-end processing time.• Provision of timely and tailored Sales Incentive reports, driven by understanding both business stakeholder requirements and incorporating process enhancements.• A key stakeholder in developing a more robust TM1 Customer Churn cube ensuring the business reports on varying customer churn metrics.

Key Responsibilities:Managed the Sales Planning and Reporting Team, primarily responsible for providing Sales business performance analysis across a range of indicators including:- Timely completion of suite of month-end Sales Finance reports;- Provision of Customer/Sales Performance Estimate Reports;- Coordinating Sales annual target and quarterly forecasting setting; and- Sales Incentive reporting.Other responsibilities of the team included TM1 governance and integrity (incl. reconciliations) and any TM1 development work.Key Achievements:• Continuous improvements made in the month-end processes and the semi-automation of data feeds into the CPR, resulted in the CPR being made available for distribution by no later than work day 7 (previously work day 10-12).• Developed tools and processes to assist with maintaining data integrity within TM1 Customer cubes. Changes to any one of the customer related hierarchy files were initially checked in the test environment prior to going live into production. This resulted in the production environment only being taken off-line overnight for updating and therefore eradicating any risk and disruption during critical business hours.

Key Responsibilities:• Timely completion of suite of month-end Sales Finance reports.• Provision of Customer Performance Estimate Report.• Sales annual target and quarterly forecast setting.• TM1 governance and integrity (incl. reconciliations).• TM1 Customer Cube development work.• Sales Incentive reporting.Key Achievements:• Developed a suite of monthly Sales Finance reports. These reports were developed to meet the needs of numerous stakeholders across the business and were acknowledged as being timely, efficient and providing valuable business insight.• The Customer Performance Report (CPR) was widely accepted as an integral part of the suite of Sales Finance reports which included the performance by Sales Segment, Sales Vertical and Product.• Actively involved in providing Sales Finance Business Partners with timely, relevant and tailored customer reports during times of constant change. Business Partners acknowledged sales reporting as integral, easy to interpret and value adding.• Developed a suite of Sales Finance Planning and Analysis tools (Sales Target/Forecast phasing by product and sales vertical) that improved target and forecast setting. These tools reduced the timeframe to finalise target/forecasting setting in order to meet corporate deadlines.• Integration and incorporation of StarTrack sales financials with Australia Post revenue, to provide the business with a total overview of sales revenue performance.

Key Responsibilities:Managed the Commercial Expenditure Finance Team, responsible for providing performance analysis and reporting which entailed month-end reporting, budget/forecast setting and preparation of the Capital Investment Programme. Responsible for the completion of the annual “Activity Based Costing” exercise and managed the interface with the External Auditors at half-year and year-end close. Provided extensive leadership and support for various finance transformation and overhead benchmarking activities.Key Achievements:• Streamlining of Financial and Management Reports in terms of relevance and consistency, and aid the task of analysing financial results for betterment of the business.• The Commercial Expenditure Team was duly recognised for their efforts by winning the 2008/09 National Excellence Award as the best “Administration Team”.• On job-training and mentoring of new members that commenced within the team.• No adverse half-year or year-end External Audit comments

Key Responsibilities:Provide professional financial support and analysis to the Commercial Vic/Tas area. Responsible for the provision of all detailed Labour & Non-Labour expenditure analysis, which included actioning any required accruals and prepayments, fortnightly expenditure estimates and co-ordinating and preparing for the annual target and quarterly forecast setting. The role was also responsible for the completion of the annual Activity Based Costing exercise.Key Achievements:• I was the recipient of the Administration Achievement Award for Commercial Vic/Tas.• Closer working relationships with all major Internal Service Providers resulted in attaining a more accurate understanding of the cost drivers, the factors that influenced the cost processes and thus lead to potential cost savings.• All quarterly forecast submissions were completed on time. The quarterly forecasts closely aligned to the actual results, highlighting the quality in the forecasting methodology within Commercial Vic/Tas.• No adverse half-year or year-end External Audit comments.