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Joe Bracchi is listed as Head of Customer Success at ISMS.online, based in Brighton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Joe Bracchi.
Joe Bracchi previously worked as Customer Success Manager at Isms.Online and Consultant at 4Th Dimension Technology Ltd (Myevs). Joe Bracchi holds Bachelor Of Arts - Ba, Humanities: War, Conflict And Modernity from University Of Brighton.
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Joe Bracchi is a Head of Customer Success at ISMS.online.
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Brighton, England, United Kingdom
Run 20% of the company. Lead three teams. Both commercial and technical.Responsible for all customer delivery. Achievements to date:- Increased NRR from ~85% to over 100%- Increased upsell by 400%- Halved churn- Lead every single individual Success Manager to multiple PBs- Promoted two Senior Success Manages - Promoted two Success Team Leaders - Given.
Brighton, England, United Kingdom
Manage and grow relationships with 200+ clients at the same time.- Top upseller in history of the company - Highest retention rate and lowest churn % - same thing… glass half full Vs half empty.- Responsible for 121 training the success teamI achieved the above by saving clients time, money and solving their problems while providing a huge amount of value.
Brighton And Hove, England, United Kingdom
Helped organisations get EV ready.
Brighton, England, United Kingdom
Managed the delivery of an elite athlete digital service to the Lawn Tennis Association (LTA).
Brighton And Hove, England, United Kingdom
Tennis coach for 8+ years. Run private and group sessions with adults and children of all age groups.Registro Profesional De Tenis (RPT) qualified. Moved away from coaching but have the occasional private lesson with long-term clients.
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Joe Bracchi works for ISMS.online.
Joe Bracchi is listed as Head of Customer Success at ISMS.online.
Joe Bracchi is based in Brighton, England, United Kingdom while working with ISMS.online.
Joe Bracchi has worked for Isms.Online, 4Th Dimension Technology Ltd (Myevs), Virtual Clinic Direct, and Tennis Tigers.
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Joe Bracchi holds Bachelor Of Arts - Ba, Humanities: War, Conflict And Modernity from University Of Brighton.
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