Operations Management Consultant
CurrentHired on a contractual basis to advise owners on business expansion, state grants, staffing and other small business operations.Advised business owners on managing relationships with their customer-focused practices that allowed them to understand and retain existing customers, attract new customers, and increase profitability.• Managed appointments, coordinated meetings and company events including logistics, agendas andtechnologies; established customer data management systems to… Show more Hired on a contractual basis to advise owners on business expansion, state grants, staffing and other small business operations.Advised business owners on managing relationships with their customer-focused practices that allowed them to understand and retain existing customers, attract new customers, and increase profitability.• Managed appointments, coordinated meetings and company events including logistics, agendas andtechnologies; established customer data management systems to increase customer lifetime value. Show less