Develop and articulate a compelling vision for the company's role in advancing disaster response through innovative software solutions while leading the executive team in aligning business strategies with the company's mission and values.Oversee day-to-day operations, ensuring efficiency, scalability, and adherence to quality standards and implementing key performance indicators (KPIs) to measure and improve overall company performance.Ensure products meet or exceed industry standards and address the evolving needs of emergency response agencies and organizations. Establish and maintain strong relationships with government agencies, non-profit organizations, and other key stakeholders in the disaster response ecosystem.Identifying and pursue strategic partnerships and business development opportunities to expand the company's market reach.

Currently Leads the technology vision and provided direct leadership reporting to the Chief Operating Officer in establishing a cloud-first environment crucial for supporting global crises recovery and developing a solution to improve survivor outcomes post a disaster.• Identified and rectified operational spending inefficiencies, resulting in a significant cost reduction exceeding $500,000 in my inaugural year.• Spearheaded the implementation of CORE’s Cybersecurity Program, including a monthly IT Security Newsletter and a dedicated Cybersecurity Month Program in October. This initiative significantly bolstered the organization’s IT security knowledge, ensuring adherence to IT Annual training requirements, and fortifying the overall security posture.• Successfully restructured internal and outsourced development teams, realigning the development of a new application with organizational timelines. Ensured the product reached the market promptly while adhering to critical compliance standards including HIPAA, FEDRAMP, and industry best practices.• Formulated the staffing, usage cost, disaster testing and continued support model, which was instrumental in the successful launch of a new solution to enhance disaster response for survivors in the aftermath of an event.• Oversaw the comprehensive restructuring of the IT organization and orchestrated the migration to a new IT Outsourcer, guaranteeing 24 x 7 global coverage. This initiative significantly enhanced end-user outcomes.• Elevated organizational IT security by implementing industry best practices, integrating solutions from Office 365, Intune, 2 Factor authentication, and Single Sign-On (SSO) for all cloud applications.• Pioneered the development and implementation of a cloud-based intranet, enhancing communication and collaboration among departments, providing staff with streamlined access to manage and oversee their sites.

Directly reported to the Chief Information and Innovation Officer, overseeing a substantial department budget of $22.3 million.• Steered an application team of 25+ analysts and, in the capacity of Interim Director of Clinical Informatics, led a team comprising 4 nurse informatics and 2 clinical educators.• As the Director of Applications, managed a portfolio of over 100 clinical and non-clinical applications, encompassing the electronic health record, health information exchange, mobile applications, patient portal, and integration of 40+ unique medical devices into the electronic health record.• In the role of Interim Director of Clinical Informatics, served as a key advisor, facilitating the design of technology solutions to enhance and support quality patient care.• Achieved Stage 7 of the HIMSS Analytics Electronic Medical Record Adoption Model in 2021 and received recognition as “Most Wired” by the College of Healthcare Information Management Executives in 2019, showcasing MLKCH's adoption of cutting-edge technology.• During the COVID-19 pandemic, orchestrated the configuration of the EHR to increase bed capacity, converted all licensed beds to telemetry, transformed an entire floor into an ICU unit, expanded the ED capacity, and implemented solutions to accommodate remote work for non-patient-facing staff.• Effectively navigated the organization through an 18-hour unplanned downtime event, leading a postmortem analysis and updating disaster response plans.• Spearheaded the implementation of several new service lines, including interventional radiology, outpatient surgery, a wound healing center, and an internal medicinal residency program.

Selected from leadership ranks at CareTech to conceive and execute an all-encompassing IT strategy for the establishment of the new Martin Luther King Jr. Community Hospital (MLKCH), a non-profit, safety-net community hospital in South Los Angeles, inaugurated in July 2015.• Orchestrated the staffing process for the entire outsourced team supporting MLKCH’s Health IT organization, from formulating the organizational structure and position descriptions to recruiting and hiring staff. Successfully assembled two teams—one for the startup and build phase and another for ongoing support.• As the Technical Executive, oversaw the outsourcing budget, cultivated client relationships, and ensured operational adherence to service levels stipulated in the outsourcing agreement.• Formulated and implemented enterprise-wide ITIL change management and other IT operational processes.• Directed the implementation and launch of the complete hospital information system, incorporating the electronic health record and integrated solutions within an 18-month timeframe.• Pioneered the adoption of advanced technologies at the hospital's inception, including virtual desktops, single sign-on, a mobile communication system for clinicians, and integration of medical devices.• Spearheaded the establishment of a training environment to support the onboarding and training of approximately 800 clinical and non-clinical staff concurrently hired to support the new hospital.• Successfully resolved multiple time-sensitive implementation challenges inherent in a startup environment.

Oversaw the Intel Server Group team at DMC, a 2200-bed hospital with over 20,000 employees, responsible for the day-to-day operations of a 1000+ server infrastructure within the IT outsourcing framework.• Managed the 250+ XenApp 6.5 Production Citrix Server Farm, facilitating front-end clinical access of Cerner Millennium for 8,000 user sessions engaged in patient care.• Maintained and ensured compliance with budgetary requirements for an annual group budget of $2.6 million.• Actively participated in the management of the Information Services Department (ISD) budget, exceeding $50 million annually.• Designed, planned, and executed High Availability Solutions and Disaster Recovery strategies, aligning with DMC policies, utilizing both physical and VMWare virtual servers.• Successfully managed multiple Capital Projects and Base projects, ensuring on-schedule deployments.• Oversaw the migration of 24,000+ Mailboxes and Public folders from Exchange 2000 to Exchange 2007 in a Clustered / DR environment.• Planned and prioritized the migration of 250+ under-utilized physical servers to virtual environments with VMWare, optimizing space and power usage in existing data centers.• Analyzed existing requirements and provided recommendations for the acquisition, design, development, testing, deployment, implementation, operations, and maintenance of computer hardware and software systems.

• Installed and supported Windows 2000 Server/Terminal.• Installed and configured Cisco Pix Firewall to provide cost savings for toll calls and to deter network attacks for servers that were bridged to the internet.• Installed and supported the Windows NT 4.0 Server/Terminal Server environment.• Installed and maintained Citrix MetaFrame XP and MetaFrame 1.8 to support connections for 300 users, utilizing PCs, thin clients and web connections with nFuse. • Administered user accounts on a Windows 2000 Active Directory, Windows NT 4.0 and Novel 4.x Network.