Joe Bunch Email & Phone Number

Cleveland, Tn, Us

Richardson, Texas, Us

Provide patented track solutions, preliminary design concepts, and estimates for dealers.

Provide the very best turnkey solutions for client’s material handling applications. Identify customer needs, and work with engineering to develop the perfect solution for their environment (from mild to wild). Personally oversee/manage every aspect of my project including: provide accurate pricing, coordination of equipment fabrication and delivery, job site installation, and testing of equipment. On-site project management for priority accounts includes weekly production meetings/logs, and management of skilled labor. Customer industries includes: Heavy Equipment Manufacturers, Automotive, Municipalities, Stocking and Distribution, Foundry, Light Industry, Commercial Equipment Repair, and Local Business.

Sl7 1Ey, Gb

Promoted to CSS/RM in March, 2009. Oversee the North American branch (America & Canada) returns, Customer Service, and Technical Support/Warranty departments and staff. Meet daily department goals and provide assistance to staff and customers. Work with accounting to resolve credit card fraud accounts and prepare charge-back statements. Oversee all courier claims are filed correctly and deadlines met. Work with both couriers and insurance companies to ensure maximized payout on losses. Work with international offices to prepare all international product transfers related to product warranty repairs.Sales Rep.Introduce and mange new business relationships.Personally introduced nationwide discount program with State Farm, Illinois Farmers Bureau and other vendors.Maintain sales quota and call logs of daily activity: outbound & inbound calls: sales & customer service.

Promoted to Territory Manager in April, 2007. Territory consisted of 25 most western states. Negotiate rates and ensure requested construction equipment delivered on time to new client stores (Office Depot, Michael's, Target). Introduce new concepts to advance recycling and minimize client cost. Responsible to resolve any/all service issues within territory ( damaged properties/equipment, incomplete services, etc.)Customer Service Rep.Handle inbound orders from clients for service requests to order equipment and process all service calls on equipment. Promoted to Territory Manager in April, 2007.