Executive Leadership Skills: A strong leader and professional who exhibits role model behaviors of trustworthiness and integrity. Executive leader that represent my employer to external customers to earn respect and make improvements. Leading a team of 120 people to successfully integrate a public company with INS. Improved operations performance and customer satisfaction while reducing expenses 20%. Collaborated with peers to identify and share Best Practices. Managed a team in United States and Europe to measure and improve Quality and Customer Satisfaction worldwide.Operations: Managing Director of Operations for INS delivering Professional Services within South Central Operations. We collaborated to produce $4M improvement year over year and had the first profitable quarter/year for the operation. Set operational goals for consulting team; worked with customers and account managers.Specialties: IT Management, Operations, Merger and Acquisition, Quality Programs, Data Communications, Consulting