Joe Castro Email & Phone Number

New York, Ny, Us

Nuveen, a TIAA company, is a global asset management company with over $1 trillion in assets under management and a global footprint. I was initially hired as a catalyst to transform the company’s compliance program in support of planned growth and development. After 18 months, I was promoted to Managing Director and Head of Compliance, and then promoted again following the merger with TIAA when I was selected to build and lead a unified global compliance program for the combined companies. I was charged with shaping the overarching compliance philosophy, guiding the complex integration, developing the strategic plan, and driving execution.I now lead a global team of 80 compliance professionals, chair key governance committees, and present regularly to multiple boards. During my time in this role, I have transformed the departmental culture by balancing a laser-like focus on risk management with a strong commercial orientation. I defined the department’s mission, established guiding principles for all managers, and instituted an annual compliance business planning process. I also built a shared services capability supporting the broad array of regulated entities with key initiatives including the creation of a firm-wide Ethics Office function, a consistent risk assessment and testing program, the implementation of governance and reporting processes, improved employee training, and an overhaul of the technology infrastructure.

Boston, Ma, Us

Having worked in corporate with Enterprise Compliance for several years, I was asked to transition into a leadership position within the Capital Markets line of business to reestablish the efficacy and stature of their compliance program. During this period, I fostered a strong culture of compliance within the company, while facilitating revenue growth.

Boston, Ma, Us

Over a 5-year period, I was instrumental in the design and administration of mutual fund and investment adviser compliance programs pursuant to new SEC Rules 38a-1 under the Investment Company Act of 1940 and 206(4)-7 under the Investment Advisers Act of 1940, respectively. I also oversaw anti-money laundering and U.S. sanctions programs. In this role, I led a team up to 27 and managed relationships with regulators.The challenge was to establish an oversight program within a firm-wide, decentralized compliance model and I played an integral role in defining responsibilities, identifying leverage opportunities, and implementing the program. In addition to these duties, I served as Chairman of the broker-dealer practice area, providing leadership to Chief Compliance Officers of 5 registered broker-dealers and fostering a common approach to technology strategy, risk assessments, and best practice implementation.

Boston, Ma, Us

Following an organizational restructuring, I assumed accountability for the newly created Personal Investments division while continuing to serve as Chief Compliance Officer for Fidelity Brokerage Services LLC. In total, I provided leadership to a team of 28. The reorganization had largely transferred responsibility for compliance to the individual business units and this required me to develop the compliance and supervisory infrastructure to optimize customer experience and minimize risk.During this time, I was instrumental in the strategic expansion of the business model to include investment advice.

Boston, Ma, Us

As Chief Compliance Officer for Fidelity Brokerage Services LLC and National Financial Services LLC, I led a team of 48 with accountability for retail brokerage, capital markets, correspondent clearing, brokerage operations, and an investment adviser. I also oversaw compliance programs for two mutual fund transfer agents and a broker-dealer responsible for wholesale mutual fund distribution as well as the marketing of services to retirement plan sponsors.In order to maximize productivity and results, I restructured the team to eliminate redundancies, thus cutting costs significantly while improving service and support.

Boston, Ma, Us

While managing compliance for the Capital Markets team (see below), I was asked to assume responsibility for retail brokerage compliance programs in addition to my prior duties. The retail brokerage business comprised 4,000 registered reps, 90 branch offices, five call centers, and a new online trading capability.Having assumed accountability, I revamped policies and procedures, and established clear roles and responsibilities for staff.

Boston, Ma, Us

I was hired to establish and lead the first formal compliance program for a rapidly growing division, subject to substantial new regulation (SEC Order-Handling Rules). I built a top-flight team, and established policies and systems of supervision and compliance oversight.

New York, New York, Us

As VP, Group Compliance Officer, I established and managed the compliance program for Citibank’s Emerging Markets Capital Markets and Corporate Finance activities conducted in New York and London. I had previously managed the information barrier ‘control room’ function, and supported several fixed income sales and trading desks in rotation.