Joe Cepparulo Email & Phone Number

Pittsburgh, Pa, Us

Cranberry Township, Pennsylvania, United States

•Acting technical lead for several key clients within Prodigo’s portfolio.•Provide systems support and data optimization to a large array of clients in the healthcare industry.•Manage client/supplier cXML integrations including punch-out connections, supplier item/price data, and ERP conformity.•Conduct analytical analysis on large quantities of data to ensure accuracy and system compatibility across multiple ERP systems.•Led client-facing software enhancement requests to determine feasibility and practicality.•Continuously evaluated business practices to optimize and improve business workflows and customer service.•Create documentation to streamline business practices in relation to integration functionality and deployment processes for procurement and payables.•Manage supplier system integrations that met or exceeded project deadlines.•Drove internal and external application suite value and ensured that client business and IT needs were achieved.•Facilitate close cross-functional relationships to provide excellent customer support.•Manage several integrations involving warehouse data optimization and supplier-managed inventory.•Mentor and train new employees to ensure team success while meeting service-level agreements.

Greater Pittsburgh Area

Supporting Prodigo Solutions in Cranberry Township, PA.• Provide service to the Prodigo Solutions client community while protecting the integrity and confidentiality of all data and information through physical and electronic measures.• Evaluate and document client needs/business operational processes including current process analysis and proposed revisions to optimize business processes.• Assure quality of information through business case and application level testing; validate test results to initial business needs.• Provide ongoing troubleshooting, support, and maintenance of production applications.

Pittsburgh, Pa

In my current role, I lead client account management, analyzing data, troubleshooting inconsistencies, identifyingissues, and implementing resolutions. I manage analysis projects from scope development and requirementsgatherings through development, deployment, and support, working cross-functionally to align priorities and tasks.I maintain SQL databases and import/export large data sets. I transform raw data into meaningful analysis andincorporate into reports using SQL, spreadsheets, and pivot tables. I also run, update, and debug storedprocedures documenting workflows. My key accomplishments include:■ I was recognized for isolating complex reporting analysis for clients and ensuring business processoptimization.■ I established business rules for new client markets.■ I was appointed Lead Business Analyst on multiple $MM projects.Earlier in my career, I also worked in various financial training internships from 2011 to 2013.

Worked for Oak Knoll holding various positions such as: Camp Counselor, Archery and Sports Specialist, Fencing, Chess and Statistics Instructor, Elementary Cross-Country and Track Head Coach, and Party Coordinator