Joe Cepparulo Email & Phone Number

Pittsburgh, PA, US

Cranberry Township, Pennsylvania, United States

• Acting technical lead for several key clients within Prodigo’s portfolio.
• Provide systems support and data optimization to a large array of clients in the healthcare industry.
• Manage client/supplier cXML integrations including punch-out connections, supplier item/price data, and ERP conformity.
• Conduct analytical analysis on large quantities of data to ensure accuracy and system compatibility across multiple ERP systems.
• Led client-facing software enhancement requests to determine feasibility and practicality.
• Continuously evaluated business practices to optimize and improve business workflows and customer service.

Greater Pittsburgh Area

• Supporting Prodigo Solutions in Cranberry Township, PA.
• Provide service to the Prodigo Solutions client community while protecting the integrity and confidentiality of all data and information through physical and electronic measures.
• Evaluate and document client needs/business operational processes including current process analysis and proposed revisions to optimize business processes.
• Assure quality of information through business case and application level testing; validate test results to initial business needs.
• Provide ongoing troubleshooting, support, and maintenance of production applications.

Pittsburgh, PA

In my current role, I lead client account management, analyzing data, troubleshooting inconsistencies, identifyingissues, and implementing resolutions. I manage analysis projects from scope development and requirementsgatherings through development, deployment, and support, working cross-functionally to align priorities and tasks.I maintain SQL databases.

Worked for Oak Knoll holding various positions such as: Camp Counselor, Archery and Sports Specialist, Fencing, Chess and Statistics Instructor, Elementary Cross-Country and Track Head Coach, and Party Coordinator