Joe Codi Email & Phone Number

My position as a Public Safety Dispatcher involves responsibility for monitoring, dispatching, and coordinating emergency services calls in either Fire/Rescue and EMS or Law Enforcement using a variety of equipment including radios, telephones and computer terminals, and in coordination with local service providers. The job involves an unusual working environment which includes: the stress of daily contact with life and death situations such as fires, murders, rapes and assaults in progress; sitting for long periods including times with little call activity; having to remain calm and in control when speaking to people whoare screaming, crying or hysterical; and being polite to people who are angry, abusive, or use foul language. TYPICAL WORK ACTIVITIES: 1. Receives emergency and non-emergency communication via telephone, radio, or computer terminal; 2. Dispatches police or fire/rescue and EMS personnel and equipment, following prescribed procedures using the CAD system and computer touch screens and function keys; directs and coordinates assignment of appropriate public service units to emergencies; 3. May maintain contact with callers using intervention skills as necessary; 4. May provide emergency medical information to callers until medical assistance arrives; 5. Establishes communications links between EMS units and hospitals;6. Monitors all active events, using keyboard to enter information into computer;7. Receives and responds to non-emergency calls from the public or public service providers, referring calls as appropriate; 8. Maintains communications logs and operational records; 9. May respond to inquiries using the EJustice system;10. Assists in providing “hands on” job training to new employees;11. Takes such training as is required by department policy;12. Monitors videos;13. Develops skills and participates in the dispatching of all areas - Fire/Rescue, EMS, and Law Enforcement;14. Maintains a clean and orderly work area.

Listed skills include Customer Service, Homeland Security, Public Safety, Microsoft Office, and 2 others.

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  Senior Public Safety Dispatcher

  Orange County Government, Ny

  May 2011 - Present - Goshen, Ny

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  Rockland Community College

  Communication And Media Studies