· Works closely with client to set up and execute annual meeting registration database on Cadmium/Edge Reg platform for attendees and exhibitor personnel- Provides custom weekly reports containing registration, financial, and pace data · Creates RFPs and manages vendor selection for registration materials (badge holders, lanyards, badge inserts, ribbons, etc)· Manages all registration department email inboxes in Teamwork Desk· Manages registration change, cancellation, and substitution requests· At the request of the registration director, completes database edits (formatting changes, language changes, workshop or special event additions, price changes, etc)· Oversee coordinator to respond to attendee/customer service inquiries/tickets· Oversee coordinator to resolve attendee/customer service problems· Prepares necessary registration collateral and oversees logistics/shipping of registration materials· Attends weekly internal client meetings· Travels to meetings to provide onsite registration support and assist with training on-site registration staff

•Served as project manager for all advance, onsite, and post show registration activities for 10+ events each year.•Main contact for external clients and internal Event Team in managing multiple, complex projects simultaneously to ensure goals are accomplished within prescribed time frame.•Offer analysis and advise clients on the business solutions available to produce successful events.•Create, update and maintain all event documentation and billing information.•Coordinate all aspects of the event plan and monitor timelines to keep clients and event team on track and informed.•Communicate and distribute information and requirements to the event team.•Assemble, delegate, and follow up on multiple tasks on tight deadlines.•Manage all material due dates and production schedules.•Responsible for conducting presentations to clients on webpages, new processes, and reporting needs.•Monitor onsite activities and support the onsite team.•Manage and deliver all post event operational items.•Travel for pre-conference, post-conference, client visits, and assist in supporting onsite event

-Used my 15+ years of Trade Show and Event experience to provide recommendations/solutions to achieve success for my clients.-Work closely with each client to ensure a seamless registration process from the initial consult to the close of the event through activities such as:-Obtain and develop the requirements for building websites, databases, and reports; thorough testing of beta and live websites, monitoring, and troubleshooting of each.-Build online registration websites for conferences and trade shows ranging from 500 to 25,000 attendees.-Partner with programmers to develop customize solutions.-Coordinate with clients and vendors to manage all onsite registration requirements and logistics such as: onsite self-registration, website and database logic, badges & tickets, badge print websites, registration area layouts, signage, equipment, connectivity, staffing and training.-Create customized client reports with pre, onsite, and post show meeting statistics.-Performing post show follow-up meetings and strategic planning meetings to kick off next event.-Lead special projects as needed. For example, assisting in the development of a proprietary lead retrieval application for exhibitors.

-Managed a team of project managers to provide online and onsite attendee registration and exhibitor services for approximately 50 clients with over 100 events each year, ranging in attendance from 500 - 30,000.-Developed enterprise-wide event timeline guidelines for account managers to ensure all aspects of registration services meet the necessary internal deadlines which minimized delays and cost increases.-Worked with event designers to create floor plans for registration area to ensure the onsite registration process and attendee flow maximized aesthetics and efficiency.

-Partnered with clients to plan, develop, and implement online and onsite registration services for events ranging from 500 to 30,000 attendees.-Consulted with clients to obtain and develop the requirements for building websites, databases, and reports; thorough testing of beta and live websites, monitoring, and troubleshooting of each. -Coordinated all onsite registration requirements and logistics such as: onsite self-registration, website and database logic, badges & tickets, badge print websites, registration area layouts, signage, equipment, internet connectivity, staffing and training. -Created client reports with pre, onsite, and post show meeting statistics.-Managed lead retrieval services for exhibitors from pre-event online ordering to onsite handout of devices, training, and post event attendee data reporting.

-Coordinated all aspects of corporate trade shows to effectively.meet client expectations: including the design, creation, delivery, display set-up and breakdown of exhibits.-Managed 50 Accounts and participated in 35 trade shows. -Successfully launched and managed company’s Portable Exhibit Display division.