Responsible for achieving overall store sales goals and store objectives, helping our customers succeed, building and growing our business with integrity, execution of all inventory and operational standards, recruiting, hiring, coaching, mentoring and developing team members, fostering a work environment that promotes diversity and inclusion• Was selected as ACP Captain for the District and mentored our District throughout the initial stages with our store maintaining an attachment… Show more Responsible for achieving overall store sales goals and store objectives, helping our customers succeed, building and growing our business with integrity, execution of all inventory and operational standards, recruiting, hiring, coaching, mentoring and developing team members, fostering a work environment that promotes diversity and inclusion• Was selected as ACP Captain for the District and mentored our District throughout the initial stages with our store maintaining an attachment rate above 12% year to date• Selected as Inventory Captain for the District and led 9 store physical inventories• Achieved back-to-back G.O.L.D. standard awards for 2020 and 2021 for executing store standards according to company guidelines• Had a store visit by Roger Curtis for our fall readiness event and received a Care for the Customer Event Achievement Certificate • Received Certificate for maintaining training completion of 100% for the year• Guided our team to achieve a 62% attachment rate for Speed Perks by setting goals, coaching and mentoring and developing personal sales pitches• Exceeded annual sales goals for both 2019 and 2020 with the promotion of our speed perks loyalty program and e-commerce• Led our District in American Heart Donations back-to-back for 2020 and 2021 becoming number 8 in the company for a DIY only store by coaching our team members to ask every customer for donations through rounding up • Had a very successful virtual visit with CEO, Tom Greco and the executive team led by Roger Curtis and Mike Pappas to highlight store specific goals met and American Heart Association results Show less

Responsible for driving sales to exceed financial goals, manage payroll and control expenses, foster a results-driven store environment, successfully execute special events, prioritize workload, validate execution of standard operating procedures, ensure compliance to company policies, be a subject matter expert in all operational processes, acquire high quality talent, training and development, performance management, effective staffing and scheduling, creation of a team atmosphere, ensure a… Show more Responsible for driving sales to exceed financial goals, manage payroll and control expenses, foster a results-driven store environment, successfully execute special events, prioritize workload, validate execution of standard operating procedures, ensure compliance to company policies, be a subject matter expert in all operational processes, acquire high quality talent, training and development, performance management, effective staffing and scheduling, creation of a team atmosphere, ensure a friendly environment, ensure items are in-stock, ensure items are priced right and maintain a neat, clean and organized store. • Selected as the top store manager in the East Region in two different quarters for sales comp over two consecutive years• Implemented successful Sidewalk Sale Events over the course of my time with Harbor Freight Tools that garnered 10-20% increases in revenue per event• Achieved awards for running an accident-free store for 6 consecutive years by enforcing safety guidelines according to company policy• Completed the initial set up of this location to include the soft opening and coordination of all merchandise deliveries along with layout of the salesfloor, offices and warehouse and all displays that were to be built Show less

Responsible for ensuring customers receive exceptional service while shopping in a clean, safe, well-stocked store. The Assistant Store Manager is accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience. At times, the Assistant Store Manager is expected to provide full leadership over the store.• Started as a Zone Manager on the Overnight Stocking Team. Worked to ensure all… Show more Responsible for ensuring customers receive exceptional service while shopping in a clean, safe, well-stocked store. The Assistant Store Manager is accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience. At times, the Assistant Store Manager is expected to provide full leadership over the store.• Started as a Zone Manager on the Overnight Stocking Team. Worked to ensure all product deliveries were received and distributed to all salesfloor departments in a timely manner and inventory integrity was maintained. Led a zone of 20-night stockers, one receiving/rtm clerk and one delivery manager. Maintained employee training and development, Loss Prevention, Scheduling, Hiring, Employee Retention, Store Physical Inventory, Store Operations and Employee transition.• Zone manager over Building Materials/Lumber/Hardware Worked with each department manager to ensure action plans were in place for achieving sales goals and good margin rates on special ordered items along with proper returns to manufacturers to prevent negative shrink. Coached the Millwork Specialist on project management and proper sourcing and developed more how-to clinics with vendors for tool sales and commercial account strategy.• Zone Manager over Paint/Home Decor/Flooring/Appliances/Cabinets. Coached the flooring department on better coordination with the installers and the installed sales department along with reviewing the training, scheduling and leadership of all department heads to provide superior customer service. Began to see profit again and increased revenue for installed sales.• Zone Manager over Lighting/Electrical/Plumbing & Lawn and GardenWorked to achieve sales growth and develop better retention within the departments. Show less

Took over this department with a team of 8 employees in the lighting and electrical departments that were struggling to achieve sales. Turnover was high and customer retention was low. Worked with the team members on scheduling to onboard more team members in a very short amount of time.Worked with team members to enhance displays of Endcaps and product placement throughout the lighting department that focus on specials and coached each team member on their sales approach. Managed the… Show more Took over this department with a team of 8 employees in the lighting and electrical departments that were struggling to achieve sales. Turnover was high and customer retention was low. Worked with the team members on scheduling to onboard more team members in a very short amount of time.Worked with team members to enhance displays of Endcaps and product placement throughout the lighting department that focus on specials and coached each team member on their sales approach. Managed the electrical department by helping them to see value in promoting contractor packs where applicable and partnering with Lowes Pros to develop new business. Saw success immediately and began to see the culture change with sales comps.Achievement Turned a failing department into a successful sales culture by team building and coaching with a positive comp outcome.Certifications• Lighting• Electrical• Wire Cutting• Completed all training required for promotion to Assistant Store Manager (Zone Manager) Show less

Led teams of 5-8 employees within these departments to achieve sales goals, increase profits, achieve customer retention, promote product specials, drive revenue on lower volume merchandise, perform how-to clinics, complete Build and Grow clinics for kids, perform free services on the purchase of paint, mini-blinds, flooring installation projects and wall coverings, maintain an accident free work enviornment and maintain all required training and employee… Show more Led teams of 5-8 employees within these departments to achieve sales goals, increase profits, achieve customer retention, promote product specials, drive revenue on lower volume merchandise, perform how-to clinics, complete Build and Grow clinics for kids, perform free services on the purchase of paint, mini-blinds, flooring installation projects and wall coverings, maintain an accident free work enviornment and maintain all required training and employee development.AchievementsLed our paint department team to achieve the number one spot in our territory in Valspar Paint sales with over $40,000 in sales growth in that assortment alone. This led to our department being chosen to partner with Tony Bond, (Valspar Territory Manager) for the donation of 125 gallons of paint towards the restoration of the Cape Lookout Lighthouse!Certifications• Paint mixing and matching• Levelor Blind Cutting• Flooring • Flooring installation Show less

Led teams of 5-8 employees per department in achieving sales goals, departmental operations, merchandising, planograms, pricing, training and development, career advancement, commercial services, pro services, installations, project management, core values, team building, loss prevention, time management and customer service. AchievementsLed all quarters in sales and margin growth during my year in this position.Certifications • Millwork• Project Desk•… Show more Led teams of 5-8 employees per department in achieving sales goals, departmental operations, merchandising, planograms, pricing, training and development, career advancement, commercial services, pro services, installations, project management, core values, team building, loss prevention, time management and customer service. AchievementsLed all quarters in sales and margin growth during my year in this position.Certifications • Millwork• Project Desk• Special Orders• Rope and Chain Cutting• Key Cutting• Lock Keying and Re-keying• Closetmaide Shelving Show less

Worked primarily to provide customer service to those needing help with loading and unloading of building materials. Processed ready to go orders, pulled and staged orders, maintained department cleanliness, kept department merchandised, operated forklifts, order pickers and pallet jacks.AchievementsCompleted all necessary training for advancement to full time position as a department manager.Certifications• Powered Equipment • Panel Saw Operation •… Show more Worked primarily to provide customer service to those needing help with loading and unloading of building materials. Processed ready to go orders, pulled and staged orders, maintained department cleanliness, kept department merchandised, operated forklifts, order pickers and pallet jacks.AchievementsCompleted all necessary training for advancement to full time position as a department manager.Certifications• Powered Equipment • Panel Saw Operation • Plexiglass Cutting Show less

Worked with a crew to gain more experience in residential and commercial building. Built townhomes, beach houses, apartment buildings and single family residences. Completed everything from basic landscaping to shingling roofs. Led crews of 3 to 4 employees in the rough in of most builds to include detailed framing, blueprint takeoffs, estimates, foundation excavation and installation, subflooring, interior and exterior wall construction, rafter installation and roof framing and… Show more Worked with a crew to gain more experience in residential and commercial building. Built townhomes, beach houses, apartment buildings and single family residences. Completed everything from basic landscaping to shingling roofs. Led crews of 3 to 4 employees in the rough in of most builds to include detailed framing, blueprint takeoffs, estimates, foundation excavation and installation, subflooring, interior and exterior wall construction, rafter installation and roof framing and covering.Upon completion of the rough in, I led my team to complete exterior installation of all windows, doors and vinyl siding where appropriate along with any decks, sidewalks or patios that needed to be fabricated.Once the interior electrical and plumbing rough in was completed, I led my team to complete the installation of drywall, interior trim and electrical and plumbing fixtures and completed all punch lists for every build to complete for inspections. Show less

Completed basic remodels of residential homes to include: cabinet installation, door/window installation, vinyl siding installation, bathroom remodels, tile installation, hardwood floor installation, sheetrock installation and finishing, painting, room additions, storage building installations, closet shelving installs, deck building and minor plumbing and electrical.Achievements• Completed a $30,000 room and deck addition garnering the residents an increase of home value well… Show more Completed basic remodels of residential homes to include: cabinet installation, door/window installation, vinyl siding installation, bathroom remodels, tile installation, hardwood floor installation, sheetrock installation and finishing, painting, room additions, storage building installations, closet shelving installs, deck building and minor plumbing and electrical.Achievements• Completed a $30,000 room and deck addition garnering the residents an increase of home value well over $70,000• Completed a new custom built lean to and horse stalls for a customer needing to repair an old barn and turned this customer into a repeat customer for work on his 5000 sq. ft. home• Completed a commercial vinyl siding job a week in advance and under his $5000 budget• Completed work on several storm damaged homes that were in disrepair and got them back to livable conditions Success Factors• Project management• Accounts Receivable, Billable and Payable• Blueprint design and takeoff• Basic geometry and basic math• Payroll• Customer service• Ability to grow a business• Ability to write a business plan• Marketing• Financial Management• Vendor Relations• Commercial accounting• Coaching and mentoring Show less

Responsibilities included supervising the receipt of deliveries for merchandise coming into the store, actively monitoring the accuracy of deliveries according to bill of ladings, managing deliveries of goods and insuring proper warehouse storage. Loading and unloading of retail delivery trucks, invoice verification, merchandise order picking, issuing returns to manufacturers, customer service, commercial services, delivery scheduling, inventory management, store physical inventory… Show more Responsibilities included supervising the receipt of deliveries for merchandise coming into the store, actively monitoring the accuracy of deliveries according to bill of ladings, managing deliveries of goods and insuring proper warehouse storage. Loading and unloading of retail delivery trucks, invoice verification, merchandise order picking, issuing returns to manufacturers, customer service, commercial services, delivery scheduling, inventory management, store physical inventory, merchandising, product knowledge, UPS shipping and receiving, order processing, phone answering, safety, hazardous waste management, vendor relations and forklift operation.Achievements• Successfully controlled inventory well over Three million dollars on an annual basis• Consistently maintained Physical Inventory Standards within company guidelines • Consistently kept shrink levels under company goal• Consistently built teams that achieved daily/weekly/yearly inventory accuracy for proper on hand results store wide. • Built strong vendor and commercial relationships to achieve sales goalsSuccess Factors• Inventory Control • Basic Math Skills• Data Entry• Communication• Customer Service• Working knowledge of Genesis computer program• Ability to work long hours in less than favorable conditions• Maintained working knowledge of Forklift Operation and Maintenance • Ability to set up, monitor and control hazardous waste material disposal according to OSHA standards. Show less

Worked with commercial builders to design and customize the layout, purchase, delivery and installation of kitchen cabinets through rough draft and the in house C.A.D. system provided by Lowes. Also configured all details, coordinated all sales, delivery and installation of closet shelving, continuous gutter, vinyl siding and roofing materials for various jobs through commercial accounts. This was a separate but subsidiary of Lowes Home Improvement commercial accounts and it was in its… Show more Worked with commercial builders to design and customize the layout, purchase, delivery and installation of kitchen cabinets through rough draft and the in house C.A.D. system provided by Lowes. Also configured all details, coordinated all sales, delivery and installation of closet shelving, continuous gutter, vinyl siding and roofing materials for various jobs through commercial accounts. This was a separate but subsidiary of Lowes Home Improvement commercial accounts and it was in its infancy for this company. With the combined efforts of the commercial accounts team we were able to get the program up and running at a very profitable rate until the company decided to do away with the installation program. In total, we achieved over $100,000 in commercial installs for the year that it was in use.Success Factors• C.A.D. programming• Blueprint takeoffs • Scheduling of Deliveries • Commercial Account Servicing• Project Management • Business Growth• Sales• Communication • Returns• P.O.S. Utilization • Time Management• Teamwork Show less

As a Receiving/Delivery Manager, my primary responsibilities included supervising the receipt of deliveries for merchandise coming into the store, actively monitoring the accuracy of deliveries according to bill of ladings, managing deliveries of goods and insuring proper warehouse storage. Loading and unloading of retail delivery trucks, invoice verification, merchandise order picking, issuing returns, customer service, commercial services, delivery scheduling, delivery route communication… Show more As a Receiving/Delivery Manager, my primary responsibilities included supervising the receipt of deliveries for merchandise coming into the store, actively monitoring the accuracy of deliveries according to bill of ladings, managing deliveries of goods and insuring proper warehouse storage. Loading and unloading of retail delivery trucks, invoice verification, merchandise order picking, issuing returns, customer service, commercial services, delivery scheduling, delivery route communication, hiring, development and retention of new applicants.Secondary responsibilities included Forklift Operation & Maintenance, Cherry Picker Operation, Delivery Truck Operation, Boom Lift Operation, Truck Lift Operation, Loading Dock Supervision, Phone Answering, Point of Sale PerformanceOperational Achievements • Maintained the daily operation of a Multi-Million dollar warehouse of Building Materials• In charge of hiring, developing and retaining over 20 employees in the receiving, loading dock and delivery departments• Serviced over 30 commercial deliveries daily with on time route scheduling• Maintained inventory shrink levels within company guidelines annually• Completed all work accident free throughout time in position Success Factors• Inventory Control• Merchandising• Loss Prevention• Product Knowledge• RTM Performance• Communication Skills• Asset Protection• Basic Math Skills• Ability to recruit, hire and retain personnel • Ability to read and write basic english Show less

Maintained aircraft readiness before flight by inspecting, installing, removing, repairing, troubleshooting and or modifying aircraft fuel systems and in-flight fuel systems. Recognition• Letter of Appreciation: Oustanding Performance as Coffee/Snack Bar Monitor for the wing• Letter of Achievement: Outstanding score on Career Development Course• Superior Duty Performance: TCTO completion of 24 aircraft within 31 days of the 90 day goal.• Letter of Appreciation:… Show more Maintained aircraft readiness before flight by inspecting, installing, removing, repairing, troubleshooting and or modifying aircraft fuel systems and in-flight fuel systems. Recognition• Letter of Appreciation: Oustanding Performance as Coffee/Snack Bar Monitor for the wing• Letter of Achievement: Outstanding score on Career Development Course• Superior Duty Performance: TCTO completion of 24 aircraft within 31 days of the 90 day goal.• Letter of Appreciation: Epidemic of fuel leaks at Castle AFB with 15 grounded KC-135's and B-52's and strained fuel shop. Led the TDY and reduced the number of grounded aircraft by 80 percent within two weeks• Certificate of Appreciation: Superb Support- 801st BMW during Operation Desert Shield/Desert StormTraining• Aircraft Fuel System Mechanic Course • TR-1/U-2R Egress System Safety• SR-71 Egress System Safety• Shelter Management• Repair Cycle Support• USAF Firearms Qualification• KC-135 Fuel Tank RepairMedals/Awards• Air Force Longevity Award Ribbon• National Defense Service Medal• Southwest Asia Medal• Two Bronze Service Stars• Air Force Training Ribbon• Air Force Outstanding Unit Award Show less