I advise customers to help them optimize the value they realize from our AI-driven analytics products, drive product capabilities in the areas of DevOps Performance Management and Change Risk Prediction, and evangelize AI-driven IT Analytics through events, webinars and blogs. - Speaking: Pink Elephant Conference, Technology Business Management Conference, Bay Area CIO Roundtable, Numerify Webinars, BrightTalk Webinars.- Writing: Multiple Numerify blogs, including one selected by Google as Featured Snippet for “machine learning change management”

Founded internal analytics consulting team to invent and implement business intelligence and analytics solutions for Aetna's information technology organizations resulting in lower costs, faster speed to market and higher quality:• Conceived of IT Analytics consulting team and won funding approval from top-level IT leaders• Worked in close partnership with IT leaders at all levels and across disciplines to invent and develop analytic solutions that reduce waste and enable better decisions. Results included 5:1 ROI and US Patent #10127038.• Recruited team of 5 from existing IT personnel and managed their development into successful analytics professionals• Led design and implementation of SQL Server data warehouse that served as back-end for IT Analytic tableau dashboards and custom analyses, integrating data from 9 sources• Obtained, ingested, combined and analyzed data from sources that had never been used for reporting or analysis before• Led design and implementation of data quality controls to detect data integrity issues in the extract, transformation and load (ETL) processes• Designed and led the development of 8 interactive Tableau dashboards that make data insights readily available to IT managers and Lean continuous improvement teams• Developed predictive model that enables teams to manage production defect risk with smaller staff• Coded analytic solutions in R that generate predictions, create engaging visualizations, and wrangle data• Crowd-sourced analytics solutions and raised awareness of IT Analytics with hackathon that attracted 400+ competitors• Adapted Agile systems development methodology to analytics research and development, serving as Product Owner

• Led business application software projects totaling more than $80M for business segments including Pharmacy, Consumer Market and Payment Card Services that created new consumer shopping experiences, integrated real-time operations with external partners, streamlined internal operations and enabled major book-of-business platform migrations • Managed relationships with business leaders at all levels across functions including marketing, distribution, actuarial, underwriting, clinical, claims, customer service, billing, finance and legal• Managed external relationships including cloud solution providers, strategic 3rd-party business partners, digital agencies and global outsourcing vendors

• Led Program Management Office and Release Management for $115M implementation of strategic new business application systems platform• Formed and led Enterprise Release Management capability, overseeing scheduling and execution of all system releases• Delivered projects that streamlined the new-business process resulting in $800k annual savings

• Led $20 million design and build of customer service, billing and financial enterprise software product for the utility industry with 150-member international team. 2+ million customers migrated to integrated platform.• Managed $25 million product development/support organization; surpassed all delivery and financial expectations• Administered business development initiatives valued at $100+ million• Oversaw capability, productivity, and performance enhancements to maintain practice growth and support 700 IT staff• Developed requirements, designed and coded software solutions for major gas and electric utility companies• Developed strategies for global procurement and support services identifying $100 million in savings opportunities• Prepared proposal and economic/service models for multiyear international procurement outsourcing contract