Joe Destro Email & Phone Number

Hamilton, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Operated within the ticketing office, communicating with fans attending the events. These events consist of both professional sports and entertainment (concerts, comedy shows). Training for this position was 40% faster than expected.- Worked alongside Ticketmaster system using PCI and ARCHTICS ticketing software- Displayed the ability to interact with customers on the front line, listening to issues and strategizing solutions- Participated in the #Elevate campaign, ensuring friendly and efficient service is provided to fans during events- Balanced debit/credit card sales at the conclusion of each event

Hamilton, Ontario, Canada

Promoted twice in 12 months, acting as team lead for the flag team. Assisted with the 108th Grey Cup through direct planning and participation in fan engagement strategies that were presented in front of 26,000 live fans and 2.8 million viewers across digital platforms.- Helped achieve a 100% employee retention rate on a team of four from 2020 to 2021, and a 0% employee turnover rate on a team of six in 2022- Responsible for creating a training system that ensures new team members are fully aware of their responsibilities, as well as communicating the system in a way that new members with little to no experience can understand- Participated in pre-event production meetings to discuss in-game activities and post-game performance reviews.- Assisted in the planning and participation of player introductions and promotional giveaways

Hamilton, Ontario, Canada

Hamilton, Ontario, Canada

Hamilton, Ontario, Canada

Promoted into this role with the expectation of having a fresh perspective on the tasks of tracking employee hours and distributing payments accurately through the use of digital software. Established a fully functional system within my first month in the role and continue to improve on it.- Developed a system through Microsoft software programs to track employee hours, cutting manual working time by 60%- Manage a payroll system with a $3 million annual budget- Responsible for distributing biweekly payments to over 100 staff members

Hamilton, Ontario, Canada

Throughout my contracted position at the City of Hamilton I was tasked with maintaining the facilities within the park. These facilities consisted of Sports Fields, Gardens, Splash Pad, and a Children's Climbing Structure. While I was managing these facilities, I was required to use specific machinery such as Weed Wacker's, Lawnmowers, and a Gator vehicle which was used for transportation.I enjoyed working with my team each and every day and through this position, I was granted the opportunity to develop new skills and polish existing skills from other positions.

Ontario, Canada

Ontario, Canada

Hamilton, Ontario, Canada

At sportchek, I was required to have knowledge of all major sports and make recommendations to customers in regards to equipment choices. Ontop of this, I was required to repair any equipment which needed repairing and build new equipment to be sold.

Education record

Education record