Joe Duszynski Email & Phone Number

Sarasota, Florida, United States

In this position, I organize effective training sessions to refine the knowledge of existing clients regarding product utilization, implementation, and upgrades. In addition, I actively negotiate pricing and terms for equipment to ensure mutually beneficial agreements and foster long-term partnerships. I am responsible for attaining customer satisfaction and loyalty by responding to customer queries promptly.Key Accomplishments:► Paved the way for establishing a new location and enhanced customer service capabilities, resulting in an expanded market share within the initial two years by 3%.► Achieved equipment objectives and increased customer satisfaction/retention by assessing requirements and presenting tailored solutions.► Ensured a smooth transition and user competence by timely delivering machines to clients and instructing employees on proper operation and safety measures.

Mokena, Il

In this capacity, I cultivated positive relationships with current clients to generate repeat business and positive word-of-mouth referrals. Additionally, I planned and executed cold-calling initiatives to identify promising leads and broaden market reach. My main task was to ensure informed decision-making by generating weekly reports on sales activities and offering valuable insights to senior management. Also, I pursued sales leads provided by manufacturers and various sources to build a strong pipeline of potential opportunities for future use and reference.Key Accomplishments: ► Secured rank among the top 30 sales representatives in North America year after year and achieved prestigious recognition as a member of the 2009 Bobcat Sales Masters Club.► Collaborated with key organizations, including the Illinois Landscape Association and Concrete Contractors Association of Greater Chicago, to enable the company to spearhead numerous community initiatives.► Participated in Bobcat web training to stay abreast of cutting-edge equipment and industry technology advancements while obtaining platinum status.► Maintained seamless operational workflow by overseeing inventory at designated locations, optimizing resource utilization and minimizing stockouts.

Channahon, Illinois, United States

In this position, I organized and scheduled jobs by working closely with the dispatch team to ensure efficient deployment of trucks and timely job completion. I was responsible for sustaining compliance with job site rules and safety standards by participating in pre-job meetings and coordinating with various contractors. In addition, I streamlined processes before final approval by the branch manager by scrutinizing daily tickets/billing from each truck and implementing necessary adjustments.Key Accomplishments:► Played a key role in company expansion by increasing a fleet of 8 trucks with 8 operators to 50 trucks and 70 operators.► Contributed to planning and opening three additional facilities to support substantial organizational growth.► Enhanced the team's readiness to offer immediate emergency assistance by arranging specialized training sessions with local fire and rescue teams and ComEd.► Maximized overall performance by providing valuable safety, billing, and company procedures recommendations in meetings with the branch manager.

Mokena, Illinois, United States

Generated repeat business and positive word-of-mouth referrals by nurturing relationships with current clients. Identified promising leads and broadened market reach by planning and executing cold-calling initiatives. Produced weekly reports on sales activities to offer valuable insights to senior management for informed decision-making. Created a pipeline of potential opportunities by pursuing sales leads from manufacturers and various sources.Key Accomplishments:► Achieved prestigious recognition as a member of the 2009 Bobcat Sales Masters Club for consistently securing a rank among the top 30 sales representatives in North America year after year.► Positioned the company to spearhead numerous community initiatives by working closely with key organizations, including the Illinois Landscape Association and Concrete Contractors Association of Greater Chicago.► Consistently increased the market share of territory sales from 28% to over 35%, helping many startup companies secure their first machine and being proud to be part of their growth. ► Stayed abreast of cutting-edge equipment and industry technology advancements by participating in Bobcat web training and obtaining Platinum status.► Oversaw the inventories at designated locations, optimizing resource utilization and minimizing stockouts to maintain seamless operational workflows.