Joe Dyer Email & Phone Number

United Kingdom

Part of a tactical surge team deployed with clients to tackle high-priority incidents or backlogs, across a variety of existing processes, or to support development of new workflow and best practices.

Gatwick

DMS Finance (Project run by Deloitte)Acted as a member of an Accounts Payable team responsible for clearing agency invoices, and resolving billing errors before sending to Project leads for approval.Additional responsibilities:• Identifying processing delays on SAP• Reconciling monthly supplier statements• Supporting with timesheet uploads on Fieldglass• Completing balance sheet reconciliations

Gatwick

Tax Collection Review (Project run by Deloitte)Supported the business by chasing clients for payment of aged invoices in a bid to improve the cash position within the Tax department, and to avoid bad debt provisions.

Gatwick

SWIFT (Project run by Deloitte)Helped the firm adhere to the Prompt Payment Code (PPC) by ensuring supplier invoices were paid in agreement with their 30 day payment terms. Achieved the 95% target by assisting internal stakeholders with processing issues and providing training to staff unfamiliar with a newly implemented invoicing system.

Crawley

A service and sales role in a fast-paced customer-facing environment. During a typical day I was required to deliver/collect vehicles, confidently handle phone calls, carry out administration, process payments, resolve complaints and drive revenue through vehicle protection products. Communication was vital in this position, as was the desire to deliver excellent customer service.Achievements:> Attended ‘Elite Club’ for achieving one of the highest monthly sales figures in… Show more A service and sales role in a fast-paced customer-facing environment. During a typical day I was required to deliver/collect vehicles, confidently handle phone calls, carry out administration, process payments, resolve complaints and drive revenue through vehicle protection products. Communication was vital in this position, as was the desire to deliver excellent customer service.Achievements:> Attended ‘Elite Club’ for achieving one of the highest monthly sales figures in the South East> Tracked and logged fuel costs, implementing methods which significantly reduced branch expenditure> Proactive in chasing leads and contacting accounts to maintain healthy business relationships Show less

Clinical Exercise Science (Bsc), Health And Physical Education/Fitness

Activities and Societies: 5-a-side football This course focused on providing the scientific knowledge and practical skills needed.

Education record

Education record