The HIMS Program Manager provides consultation to the HIMS Committee and key customer functions including Human Resources, Management/Supervisors, Occupational Health, Safety/Security, Unions and Legal and providers. The HIMS Program Manager responds to crisis calls and coordinates urgent or emergent care, administers SAP assessments and coordinates referrals for necessary inpatient and outpatient treatment as well as coordinates and participates in monthly pilot monitoring meetings.

Analyze business structures and processes in order to maximize use of resources and increase productivity. Consult with business owners and executives regarding personnel, resource and team management. Provide psychological services to individuals and families struggling with addiction, mental health, and relational issues.

Oversee delivery of services to foster care clients. Respond to the constantly changing landscape of healthcare by implementing adaptive strategies to ensure services are delivered to our clients without interruption. Manage, supervise and support our contract providers.

The HIMS Program Manager provides consultation to the HIMS Committee and key customer functions including Human Resources, Management/Supervisors, Occupational Health, Safety/Security, Unions and Legal and providers. The HIMS Program Manager responds to crisis calls and coordinates urgent or emergent care, administers SAP assessments and coordinates referrals for necessary inpatient and outpatient treatment as well as coordinates and participates in monthly pilot monitoring meetings.

Provided initial assessment and recommendations for restructuring of the counseling ministry of First Baptist Church. Worked with legal and church leadership to create a nonprofit entity. Designed processes and procedures for the counseling center day to day operations. Implemented a new process for billing and collecting fees for services rendered. Oversaw the counseling ministry and provided supervision for the staff. Provided domestic and international supervision for cross-cultural programs and workers. Served as a liason, board member, and finance committee member for the Downtown Arlington Management Corporation.

Provided executive and clinical oversight and management of an intensive outpatient program designed to treat adults diagnosed with chemical dependency. Performed substance abuse and intake assessments. Supervised and evaluated the clinical staff. Assessed program outcomes and implemented improvement plans. Oversaw the delivery of services to consumers. Coordinated with outside agencies to provide continuity of care. Represented the organization throughout the state licensing and audit processes.

Developed, as part of a team, the program and the organization from the beginning. Identified property and participated in construction planning. Worked with an investment partner to develop a budget for the scope of the initial project. Maintained compliance with city, county and state officials to meet the requirements for a residential healthcare center. Performed substance abuse and intake assessments. Supervised and evaluated the clinical staff. Assessed program outcomes and implemented improvement plans. Coordinated with outside agencies to provide continuity of care. Represented the organization throughout the state licensing and audit processes. Evaluated our processes and organizational structure continually to ensure the state and federal requirements were being met. Provided assessments and recommendations to our leadership team identifying deficiencies in the system and potential solutions. Filed insurance claims for services rendered and trained clinical staff to perform insurance utilization reviews. Served on board of directors and assisted in making decisions regarding operations and budget matters.