Joe Ernst Email & Phone Number

Wake Forest, Nc, Us

Beaverton, Or

Hired as first employee at an automotive software startup that is now leading the industry in accurate, timely, and comprehensive vehicle Safety Recall Management solutions. Tasked with designing, implementing, testing, deploying, and supporting the entire software stack for Dynamic Recall Management (DRM), which is implemented as a distributed, cloud-native software system running on AWS. The DRM system enables franchise automotive dealers to manage safety recalls on their inventory in an automated, daily process instead of manually checking each VIN in inventory.Managed complete software development and release process. Collaborated with management and key stakeholders to gather requirements for new application; identified pertinent federal and state regulations and ensured product allows customers to comply with governing regulations. Utilized Kanban board in JIRA Software to document and prioritize requirements. Determined scope of releases and managed backlog; provided time/effort estimations to management. Employed extensive knowledge of and expertise in software engineering to design, develop, test, and deploy multi-tier software system.Identified and resolved conflicts between stakeholder needs and technical capabilities.Interacted with partners to write and publish system interface specification for adoption by subsequent partners. Performed system testing and troubleshooting

Wilsonville, Or

Recruited to play an integral role in the restart of a failed enterprise application upgrade for a major Electronic Design Automation company. Implemented Siebel Call Center application used globally by Customer Support Engineers in multiple languages and time zones. Interviewed key stakeholders and end-users to document requirements.Adhered strictly to change management process during requirements-driven development to ensure traceability.Worked closely with other internal engineering teams on the integration of various enterprise systems.Standardized multilingual database to UTF-8 character set and ISO 8601 date format to allow unified global adoption.Spearheaded the development of an API to replace batch operations with real-time data flow between systems. Designed standardized defect tracking interface to Siebel, slashing time needed for new integrations from more than a month to less than one week.Crafted a custom Knowledge Management System that was more efficient and simpler to use compared to the former legacy system, increasing rate of technical note and article creation by 300%.Recognized as two-time recipient of Edison Award for innovation within the IT Department.

Beaverton, Or

Carried out all software development responsibilities as a Java Developer in a fast-paced startup environment for a small company specializing in the creation of optometrist practice management software. Automated manual build process, reducing deployment times from several hours to less than an hour

Portland, Or

Provided technical applications consulting on several ERP upgrades for the leader in database software and technology. Partnered with key stakeholders to define and document project scope, objectives, and approach. Configured Oracle applications and tested/documented all work.Applied techniques such as interviews, workshops, focus groups, and job shadowing to elicit requirements from users.Configured Oracle ERP systems to meet defined business requirements.Created project deliverables and ensured deadlines were consistently met.Facilitated architecture and design review process with customers Worked directly with companies of all sizes, ranging from multinational corporations (Tektronix and Xerox) to small startups (Winshopper.com) and non-profits (Rocky Mountain Elk Foundation).

Dallas, Tx

Designed building automation systems for commercial buildings and school campuses. Chose hardware components and wrote software to meet specifications. Traveled to construction sites to assist with installation, testing, and training.