Joe Ewins Email & Phone Number

London, England, United Kingdom

- Ensuring a first-class customer service is delivered to all those who contact the Box Office through a range of channels that include, but are not limited to, telephone, email, letter and social media. - Overseeing the life cycle of all bookings from enquiry, to booking, payment and confirmation as well as supporting the TIM to maximise ticket availability and revenue income. - Being responsible for travel trade contracts, bookings and administration and partner relationships.- Generating reports from the system in the absence of the TIM

London, United Kingdom

- Describing the importance of donations, in order to persuade customers to make a contribution- Exceeded fundraising targets with the team regularly- Data gathering and entry for Fundraising department - Induction and training of new staff- Well versed in Tessitura ticket system- Promoting the museum and its attractions to increase sales

London, England, United Kingdom

- Welcoming visitors to the hall at the busy main entrance as first point of contact- Directing and helping customers navigate the hall and managing queues- Running the retail section, selling tours, souvenir guides, and other products- Dealing with customer queries- Handling cash, credit card payments, interacting with customers & restocking shop

London, United Kingdom

- Creating new database entries- Checking and investigating invoice prices- Closing monthly management accounts

London, United Kingdom

- Processing invoices from receipt to payment including reconciling accounts & payment run- Batching client invoices and credit control - Setting up new client account data- Application of credit forms- Bank Reconciliation- Processing payments using company credit card- Checking employee expenses form- Calculating holiday allowance and TOIL- Processing timesheets - Requesting and verifying CIS details of subcontractors - Analysing monthly cost reports- Processing expenses and handling petty cash- Securing office and setting alarm- General ad-hoc Administration tasks

London, United Kingdom

- Processing supplier Invoices and raising credit notes - Accurately inputting data into in-house system - Keeping track of money that goes in and out of business accounts via SAGE- Assisting with VAT returns- Answering calls and dealing with all enquiries from clients - Handling confidential information- Managing financial documents including invoices, receipts and expenses - Running payroll on behalf of clients- Assisting with preparation of Monthly Cost Reports- General Ad-Hoc Administration tasks