Joe Eze Email & Phone Number

Ft Lee Va

Major duties include providing engineering and architecture support to the agency's information technology directorate. Creates technical planning document for the agency early in the acquisition life cycle. Creates and updates system engineering plan (SEP) and information support plan (ISP) to guide the implementation of new technology and interoperability within the agency's existing technology enclave. Ensures that assigned programs meets DOD reliability, availability and maintainability (RAM) system design model. Creates relevant system architectural diagram for assigned programs. Ensures that assigned programs successfully complete requirement at different acquisition phases. Schedules and chairs the technical review board. Ensures that deployed systems meet stakeholder requirement objectives. Ensures that system development follows DOD recommended system development life cycle model.

Ft Lee Va

In this position, I have a primary responsibility of ensuring that business systems under my purview are operationally available for end users across central distribution center in Europe. Daily duties includes coordinating system break fixes through remedy incidents. assuring trouble ticket are assigned appropriately/responded to, in accordance with service level agreement (SLA). additionally taking care of core system management functions to include but not limited to updating service level agreement, interface requirements documents, periodic reviews, monthly integrated product team (IPT) meetings, project management, task management, contract maintenance, budgeting and system events coordination. creating and updating relevant sustainment documents for milestone C approval to include life cycle sustainment plan document (LCSP).For information systems security officer duties (ISSO), maintain system hardening through application and review of DISA STIG requirements, reviewing system vulnerabilities on a monthly bases and applying patches in accordance with program defined change control board process ( review patches, apply in testbed, test patches, conduct a production release conference call to identify production release IPT, patch process and apply patch to production environment). System hardening duties also include assuring that all relevant HBSS point products (to include HIPS, Policy Auditors, Virus Scan Enterprise, SELinux, etc) are activated. Additionally assessing relevant Risk Management Framework (RMF) controls to certify system with Authorization to Operate (ATO) through RMF accreditation process. Occasionally respond to DISA requested TASKORD, prepare systems for annual review audits, financial audits and DISA command cyber readiness inspection (CCRI) audit. creating relevant documentations like system security plan (SSP), system contingency plan (SCP), system categorization memo, information assurance vulnerability management (IAVM) SOP.

Salem, Virginia

Performed multiple security controls to ensure information assurance, reliability, and availability in accordance with VA manual 6500. Facilitated privacy impact assessment by automating process flows. Ensured that all Veterans Affairs laptops are encrypted with the latest encryption software. Resolved issues with public key encryption (PKI) certificates to ensure patients sensitive information are protected when using Microsoft outlook. Assisted users with VPN accounts to ensure secure tunneling protocol to the VA network. Managed user accounts, PCs, and groups in Active directory. Helped end users with all PIV related issues including certificate publishing, authentication, and registry fixes. Utilized NSD software to document user helpdesk tickets and provided document library for a solution repository.Implemented new systems hardware and software upgrade. Repaired, removed, and re-installed hardware on a PC including power supply unit, hard drive, CD-ROM drive, floppy drive, CPU, control switch, capacitors, SCSSI and other PC components. Served as a technical expert for desktop hardware, peripherals, laptops, Commercial Off-the-Shelf (COTS) software, application software requirements, and end user requirements and serves as team lead/coordinator for all help desk services performed by facility OIT and contractor staff. Performed software administration functions and a variety of specialty software products for the clinical services and medicine sub-specialty services. Analyzed requirements and utilized knowledge of Networking, operating systems, specialty Enterprise Management Systems, and Automated Data Processing (ADP) policies/procedures in order to develop automation solutions or coordinate issues with the proper technology action officer.Ensured PCs and other vital hospital equipment had the latest virus definition and newest patch releases. Installed, configured, tested, and administered Windows 7 Professional Operating System.