Joe Glisson Email & Phone Number

1) Founded the dealership’s Rental Department with total rental receipts increasing from $0 to $750,000.00 in a little over twoyears in a small town with a population of less than 20,000 people.2) There were five other rental agencies in town. Two of these competitors closed their doors over the same period.3) Achieved the Rental Excellence designation from Ford Motor Company for my rental department. The closest rental departmentto achieve this was nearly 100 miles away, in Charlotte, North Carolina.4) Located and obtained sub-prime lenders to finance customers in the secondary finance department.5) Earned the # 1 sales ranking at the dealership in car sales.6) Networking, maintaining, and upgrading all computer systems and software were my responsibilities as well.7) Contacted and did follow-up on Internet Leads. Responsible for reading and distributing E-Mails to all company departments.8) Managed to maintain Ford’s Blue Oval Certification for the dealership through monitoring progress of individual trainingrequirements of the program in both management and non-management positions. This included sales, finance and insurance,as well as parts and service personnel.9) Successfully reduced costs by $50,000 per year without any reduction in personnel.10) Facilitated high speed Internet access for entire dealership by setting up an IP enabled secure network using a Sysco router.11) Addressed all customer service issues promptly and courteously.12) Production Team Leader for 12 agents in office, all experienced agents.13) Made President’s Club Platinum level for closing 12 closes in the 2nd quarter of 2009.14) 100% Completely Satisfied Customer Service award in the 4th quarter 2009.15) Over 50 closings over two years.16) Purchase properties, refurbish, and remarket improved housing.17) Coordinate with contractors and needed workers to complete rehab projects.18) Strive to provide for the needs of buyers and sellers beyond their expectations.

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, and 18 others.

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  Edison State College