Joe Grant Email and Phone Number
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Experienced claims supervisor with a demonstrated history of working in the insurance industry. Skilled in Customer Service, Property Insurance, Casualty Insurance, Injury Resolution, Arbitration, Communication, Development and Leadership. A dedicated professional with a bachelor’s degree in Business Management from Manhattan College.
Progressive Insurance
View- Website:
- progressive.com
- Employees:
- 27734
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SupervisorProgressive Insurance Feb 2012 - PresentNewington, Connecticut, United States* Manage a team of six property damage appraisers in the field to ensure accurate and efficient resolution of their claims* Coached and trained employees with little to no property damage experience. Allowing them to obtain their license, learn how to properly investigate a customer’s claim, apply correct liability and coverage decisions, negotiate with the customer’s shop of choice. While also properly managing the customer’s claim from first report to repair completion to result in excellent claims experience.* Manage the entire Progressive Network shop program in CT. Overseeing results, coaching, and staying a head of industry trends to ensure a competitive advantage in the market place.* Analyzes weekly and month reports in customer service, accuracy, and efficiency in all channels of property damage to ensure business goals were met and exceeded.
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Property Claims AdjusterProgressive Insurance Jun 2004 - Feb 2012Milford, Connecticut* Investigated property damage claims for cars and motorcycles to determine liability, coverage, resolve damages, and resolve any injuries.* Deliver excellent customer service to resolve their claim quickly and reinforce their choice for picking Progressive Insurance.* Complete inperson appraisals at body shops, tow yards, and people’s homes to estimate their vehicle damages. * Negotiate with body shops to effectively restore the customer’s vehicle to preloss conditions.* Evaluate customer’s properties value and settle their total loss claim.* Oversaw three network shops to ensure accurate estimates, cycle time, and customer service goals were met.* Handle and evaluate a customer’s bodily injury claim (Unrepresented or attorney represented) to resolve accurately.
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Bank TellerSavings Bank Of Danbury May 2003 - Aug 2003Danbury Ct
Joe Grant Skills
Joe Grant Education Details
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3.67
Frequently Asked Questions about Joe Grant
What company does Joe Grant work for?
Joe Grant works for Progressive Insurance
What is Joe Grant's role at the current company?
Joe Grant's current role is Claims supervisor at Progressive Insurance.
What is Joe Grant's email address?
Joe Grant's email address is jg****@****ive.com
What schools did Joe Grant attend?
Joe Grant attended Manhattan College.
What skills is Joe Grant known for?
Joe Grant has skills like Microsoft Excel, Customer Service, Management.
Who are Joe Grant's colleagues?
Joe Grant's colleagues are Dave Werstak, Rob Peterson, Andy Monyak, Aaron Pritchard, Brian Miller, Karen Hopes, Levi Kouba.
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