Joe Hall Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

Within this role the key responsibilities, in conjunction with the Operational Team Leaders are to:Identify customers at risk within the portfolio, create and implement effective retention strategies for those customers to ensure customer retentionBuild and maintain strong relationships at all levels with customers and internal partnersBuild and maintain multi-level relationships within portfolio of customersPrepare and present periodical customer reviews, setting strategic business goals & highlighting achievements both in terms of direct and indirect added valueMaximise Corporate Traveller profit and identify opportunities for revenue growth, including conference and incentive travel and the introduction of new divisions, subsidiaries and countries

Sydney, New South Wales, Australia

London, United Kingdom

The main focus of my role at Diversity Travel was to provide an exceptional account management service to a select portfolio of existing clients, within the Charity, Not-For-Profit and Education sector. This was a key role within the business and on a daily basis tasks included:Coordinating and attending face to face client meetings providing an exceptional Account Management service to ensure accounts are serviced effectivelyIdentifying and qualifying up-selling sales opportunities to increase growth and revenueAnalysing / prioritising opportunities and time accordingly to achieve targets whilst managing customer expectations.Implementiing account development plans and assisting with marketing campaigns to engage key clientsBeing involved with the tendering and re-biding processPreparing daily and weekly reports of activities and providing feedback to Head of Account ManagementPreparing Management Information reports for current clients on various aspects of their travel expenditure and delivering these at regular review meetings, identifying opportunities for savings and efficienciesPreparing and presenting information for potential customers including RFIs and Tender ProposalsConducting client presentations and product trainingIdentifying and attending client specific exhibitions and other promotional and networking events.

London, United Kingdom

As the driving force behind generating new sales leads and contacts for Flight Centre UK's Travel Club, the role is constantly changing to include but not limited to: -Following up new business opportunities and setting up meetings to introduce the products on offerPlanning and preparing presentations to engage stakeholders and obtain buy-inCommunicating new product developments to prospective clients and my existing portfolioOverseeing the development of marketing literature and marketing campaignsWriting reports that detail all accou t development plans and completion statuesProviding management with feedback and areas where improvements could be madeCoordinating and attending face to face client meetings providing an exceptional Account Management service to ensure accounts are serviced effectivelyAnalysing / prioritising opportunities and time accordingly to achieve targets whilst managing customer expectations.Identifying and attending client specific exhibitions and other promotional and networking events.

London, United Kingdom

Working for the fast-paced industry of Business Travel Managment, in charge of overseeing the smooth running of business travel management for a portfolio of SME clients, ensuring travel polices were met and managing a small team to grow our business.This role has plenty of variety and requires some serious multi-tasking and juggling jobs, such as:Managing a portfolio of accountsUsing contacts to generate new businessEngaging in project management dutiesDelivering presentationsAttending meetings with clientsMaintaining good relationships with clients

Sydney, Australia

Implementation of a project aiming to transport 3000 pilgrims from Australia to Rome for the Canonisation of Saint Mary Mackillop. Website set up and management, Travel Co-ordination and Client Customer service representation. Once the tours started I was deployed to Rome to act as a Meet and Greet Co-ordinator making sure everyone arrived safe and found their tour. Carried out various tasks relating to time management of the tours and ensuring schedules were met.

Sydney, Australia

Strategising marketing and sales programsCo-coordinating event bookingsRecruitment and training of team membersTracking and adhering to sales targetsCash up and accounting

Sydney

Dedicated to the sales and service of Ricoh manufactured digital printing and business equipment. They are committed to delivering an outstanding range of products, solutions, services and finance to all their customers.Responsibilities included:Telemarketing and appointment setting for Ricoh Business CentreDeveloping marketing programs to best position the business for growthCalling new and existing clients to offer them a Cost Analysis aimed at reducing the cost of their printing and copyingUsing database information to get in touch with the financial directors and set up an appointment for a Sales Manager to visitMotivating, training and supervising team to drive results

London, United Kingdom

Front end sales offering travel products to the Leisure and Corporate markets. Designing holidays, honeymoons and business trips to a range of regular and walk in clients. In this role each consultant took responsability for their own financial invoicing and reconsilliation aswel as local marketing.