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In my current position, I support retail management, driving dailyoperations across seven departments and delegating assignments for a team of60 associates. I lead inventory management and stocking procedures, controlshrink metrics, and review sales numbers across departments. I also mentorand instruct associates in effective visual merchandising and rotation tomaximize sales, as well as ensuring high standards of customer serviceupheld. A few of my achievements include:• I strategized initiatives to confirm sales remain strong and increasecustomer count as large competitors opened new stores nearby,loweringprices, maximizing merchandise display efficacy, and prioritizing customerservice.• Championed merchandising plans, quiding and instructing associates on newstrategies and executing corporate initiatives to boost profits.• Piloted team preparation for two separate inventory cycles,assessingprocesses and explaining new procedures, tasks, and timelines to team.• I trained +50 associates on two separate occasions, preparing for openingof Peapod Wareroom and Giant 6548, instructing department managers on keydepartmental functions including ordering, staffing, billing, shrinkcontrols, sales expectations, cleaning, and government audit regulations.

As a Relief Manager, I spearheaded the dairy department, boosting sales,managing markdowns and credits,and leading departmental operations.Icreated staff schedules for all non-perishable departments, completed billtracking and auditing, and accurately recorded product markdowns. I alsocollected and analyzed data to create reports and monitor loss tracking.Some of my accomplishments include:• Interfaced with vendors, assessing vendor needs and proposing resolutionsto maintain proper vendor display areas.• I had the opportunity to communicate with customers to record and fulfilspecial orders, as well asassisted customers with donations to localorganizations, supported law enforcement with food and product for NationalNight Outs, completed special orders for food banks.• Significantly decreased shrink within department, promoting accountabilityacross team and setting aggressive but attainable goals, resulting in lossreduction of 25%• I maximized dairy sales by focusing on ordering plan and ensuring in stockposition going into the weekend.

In this role, I supported loss prevention activities across the store,catching shoplifters, assisting police, and training new asset protectionassociates. Iassisted stores with inventory management and auditing. I alsoobserved and learned procedures across multiple departments to identifyareas for performance improvements and process streamlining. A few of myachievements include:• Optimized receiving processes,quickly learning procedures to identify andrecommend improvement opportunities.• I analyzed KPIs during APA Refocus, addressing concerns and proposingresolutions to boost numbers.Completed comprehensive training to interview and interrogate associatesaccused of theft