Joe Holliday Email and Phone Number
Joe Holliday work email
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Joe Holliday personal email
Team-oriented Technical Writing Manager that partners trust to deliver on time and with the highest quality. I pride myself on creating and fostering a diverse team that enjoys working together and delivering results. Customers and partners know, without question, that their work will get done quickly and efficiently. Career Summary and Highlights: ● Managed teams of over 30 technical writers, programmer writers and managers.● Authored and maintained user guides, context sensitive help and API references for multiple security and storage-related features and services serving a wide range of audiences from novice end-users, to system administrators, to developers ● Initiated and drove a project to standardize security and compliance-related content across AWS services, improving consistency and discoverability ● Initiated and drove a project to create a sample code repository, improving ease of use and discoverability
- Website:
- google.com
- Employees:
- 1
- Company phone:
- 916.253.7820
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Technical Writing ManagerGoogle May 2021 - PresentMountain View, Ca, Us
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Senior Documentation Manager And Technical WriterAmazon Web Services Jul 2015 - May 2021Seattle, Wa, UsResponsibilities:• Leading a team of up to 25 technical writers, programmer writers and managers, including hiring, career development and performance management. My teams developed content for:• AWS Security, Identity & Compliance services (e.g. AWS IAM, Amazon GuardDuty)• AWS Cryptography & PKI services (e.g. AWS CloudHSM, AWS Certificate Manager)• AWS Networking & Content Delivery services (e.g. Amazon CloudFront, Amazon Route 53)• AWS Media services (e.g. Amazon Elastic Transcoder, AWS Elemental MediaTailor)• AWS Storage services (e.g. Amazon S3, AWS Snowball)• AWS SDKs & Toolkits (e.g. SDK for .NET, SDK for Java)• AWS Billing services• Meeting with partner business teams and technical stakeholders for project planning and resource forecasting and allocation• Personally creating user and developer guides, API reference documentation and UI text for multiple AWS Services, including but not limited to: o AWS WAF (Sole writer) o AWS Shield (Original author and sole writer) o AWS Firewall Manager (Original author and sole writer) o Amazon Simple Storage Service (S3) o AWS Directory Service -
Senior Technical Writer - Bing AdsMicrosoft Apr 2011 - Jul 2015Redmond, Washington, UsResponsibilities:• Developing the end-to-end customer assistance experience for multiple Bing Ads features. Included creating and maintaining UI Text/Layout, “pop-up” contextual help and full-length end-user help articles• Responding to customer feedback and questions via forums and in-product queries• Authoring and coordinating team contributions to Bing Ads blog posts, Curah! content curation, and occasional LinkedIn posts -
Business And Communications Manager - Microsoft Commercial OperationsMicrosoft Apr 2010 - Nov 2011Redmond, Washington, UsResponsibilities:• Developing and implementing communications plan for Vice President of Commercial Operations• Authoring:o Executive e-mails o Content for all-hands and conferences (PowerPoint Decks/Script)o Podcasts and Videos (Storyboard, Script, Filming/Editing)o Business Reviews and fiscal year summarieso Other documentation as required (e.g. Newsletters, Operating Plan, VP “walking decks”)• Publishing and maintaining a comprehensive 12-month Rhythm of Business calendar• Publishing and maintaining comprehensive work-back schedules for Commercial Operations• Planning and facilitating quarterly Commercial Ops Leadership Team summits and Op Center visits• Coordination of monthly dashboard reviews for financials and metrics• Coordination of annual vendor headcount planning and distribution process
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Content Publishing Group ManagerMicrosoft Mar 2005 - Apr 2010Redmond, Washington, UsResponsibilities:• Leading a team of ~30 ITPro and Developer writers and editors in creating the vision and strategy for quality content documenting Windows security and networking features • Ensuring the timely release of team’s documentation at key product milestones as well as consistent continuous publishing on both a pre-defined schedule and an as-needed basis• Creating and presenting quarterly business reviews with product teams• Developing and presenting technical and business presentations at national conferences and training
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Technical Writer/Technical Writing Lead - Windows Server UaMicrosoft Sep 1999 - Feb 2005Redmond, Washington, UsResponsibilities:• Writing and updating a wide range of IT-Pro technical documentation for a variety of Windows Server technologies, including Server Clusters, virtualization, and security
Joe Holliday Skills
Joe Holliday Education Details
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University Of Notre DameBach. Of Business Administration
Frequently Asked Questions about Joe Holliday
What company does Joe Holliday work for?
Joe Holliday works for Google
What is Joe Holliday's role at the current company?
Joe Holliday's current role is Technical Writing Manager, Google Cloud.
What is Joe Holliday's email address?
Joe Holliday's email address is jh****@****oft.com
What schools did Joe Holliday attend?
Joe Holliday attended University Of Notre Dame.
What skills is Joe Holliday known for?
Joe Holliday has skills like Technical Writing, Content Management, Technical Communication, Technical Documentation, Content Development, Software Documentation, Online Help, Management, Information Architecture, Cross Functional Team Leadership, User Experience, Sharepoint.
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