Reporting & AnalyticsDesigned and maintained data visualizations based on sales and market reach data. Collaborated with internal stakeholders to create new ways to understand trends within various business segments.Utilized SQL and DAX to turn millions of rows of data into interactive, actionable data stories.Forecasting & PlanningManaged Profit & Loss statements (P&L) for various internal stakeholders. Provided recommendations to maintain profitability under realistic, soft, and ambitious scenarios.

Strategic DevelopmentWorked cross-functionally with Sales, Human Resources and Engineering teams to develop long-term strategic recommendations for investment planning purposes.Sales Territory DesignUsed sales and market data, along with Caliper Maptitude software to recommend changes to existing sales territories and propose new opportunities for growth. Redesigned territories grew >30% faster than the control group.Diversity, Equity, and Inclusion (DE&I)Directed an Employee-Led Resource Group (ERG) for members of the LGBT+ community and allies. Hosted community outreach opportunities and networking events.

Quality-Assurance Consulting - Hospitality IndustryCollected and analyzed QA data from over 150 client-owned properties in North America, China, Europe, South America, Australia, and Asia Pacific. Presented detailed recommendations directly to client execs on a quarterly basis.Data Analytics - Year-End Project DeliverableCompiled findings and actionable insights from an international Mystery Shop program. Delivered analysis to decision makers in two countries.Travel-based Consulting - Retail IndustryTrained a selection of retail locations on new policies and procedures. Worked in a 100% travel-based capacity, across client, vendor, and internal locations. Researched existing client processes to provide context for incoming recommendations and changes.Training & DevelopmentMentored new team members during their initial weeks in the field. Developed criteria to evaluate a new hire’s progress and the effectiveness of their assigned mentor.

Overseas Business Consulting | Furniture IndustryDeveloped a feasibility analysis and action plan for a proposed international expansion project.Data-Driven Decision MakingConstructed a financial model for the client to analyze IRR (Internal Rate of Return) based on varying site selections, levels of ambition, and commitment.

MarcomDeveloped a marketing communication plan to reach a local customer base with a high concentration of business owners. Analyzed the purchasing habits of the target demographic to develop a relevant promotion. Tracked market response data to refine subsequent initiatives.Project Design/ManagementDesigned a custom project template and pricing structure for a prospective high-value client. Reduced project lead time by up to 83% through automation.Operations & LogisticsManaged maintenance of existing equipment and transition to new machines. Triaged projects to eliminate potential impact on services.

Branding/MarketingDesigned marketing campaign template to be implemented on-demand, establishing consistent quality and reducing project turnaround time by up to 95%.