I am an high performing & experienced Revenue Assurance Professional with expertise in data mining, data analytics & data dashboard design. I have worked for large multinational firms in the Telecoms sectors where I have been particularly effective in implementing new technology systems for revenue control, generating cost savings and increasing profitability for the business. Challenge, knowledge and innovation have always been my drivers and working with passion is my key to delivering value to the business.
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Revenue Improvement AnalystThree Ireland Feb 2022 - Dec 2023Dublin City, County Dublin, IrelandI streamlined the processes within the Revenue Finance team, collaborating across Finance, RPA & BI teams, also championing the implementation of a cutting-edge BI reporting tool. My role involved automating transaction data exports. This enhanced efficiency while enabling detailed analysis through the creation of sophisticated dashboards for insights. Here saving time and costs, also identifying improvement areas and contributing to the overall team efficiency. -
Senior Revenue Assurance AnalystVodafone Ireland Nov 2011 - Feb 2021County Dublin, IrelandOperating daily, weekly and monthly revenue and margin assurance controls to provide assurance of completeness, timeless and accuracy over revenue streams. Utilising a number of data mining systems and tools, close interaction with other business departments. Supporting the resolution of revenue leakage or charging issues. -
Business AnalystVodafone Ireland Sep 2007 - Nov 2011Liaison between the business units and IT Dept. hosting workshops with key stakeholders, subject matter experts and business stakeholders to achieve the project deliverables.
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Billing Development Systems AnalystVodafone Ireland Feb 2003 - Sep 2007Responsible for the data configuration and tariff maintenance on the production post-paid billing system, specifying and creating tariffing deployment scripts of tariff plans, bundles, rates and billing codes to facilitate end to end testing and release onto the production post-pay billing system.
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Senior Systems OperatorVodafone Ireland May 2001 - Feb 2003Ensuring the day to day integrity and operation of IT equipment under Billing Operations.
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Junior Systems OperatorVodafone Ireland May 1999 - May 2001Completing daily scheduled work as designed by senior operators. Ensuring batch & major jobs process in a timely manner i.e. day end, billing, credit card payments & direct debit runs.
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Etsr - Eircell Teleservice RepresentiveEircell Apr 1998 - May 1999
Frequently Asked Questions about Joe Joyce
What is Joe Joyce's role at the current company?
Joe Joyce's current role is Revenue Assurance & Data Analytics Professional.
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Joe Joyce
Transforming Organisations Through Innovation, Data Analytics And Sustainability. Business Mentor And Advisor.Ireland4gmail.com, flextronics.com, flex.com, lucent.com
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