Director Of Operations
CurrentAt Inspire Financing / Coach Financing, I established strategic directions to address financing demands and enhance customer journeys, leading to an increase in financing volume from $350,000 to $6,000,000 per month. I implemented CRM systems to optimize sales pipelines and integrated workflow automations to streamline processes. Additionally, I introduced quality control measures to protect client data and ensure compliance, while fostering a culture of inclusivity through DEI initiatives. Managing a high-caliber team, I provided comprehensive support during rapid growth periods and cultivated an engaging workplace environment.