Joe Lander Email & Phone Number

Dorset, England, United Kingdom

While visiting family in summer 2024 I was part-time with Cyclexperiance in Dorset. I repaired and serviced hire bikes, served customers, made reservations, and delivered bikes. I ensured customer satisfaction through timely bike maintenance and excellent service. Managing bike inventory efficiently and managing reservations was a large part of my work here and was essential to get this right and have an eye for detail.

Morzine, Auvergne-Rhône-Alpes, France

• Managed a team of technicians in a fast-paced workshop environment, specializing in high-end bike and ski repairs.• Provided guidance and training to staff on repair processes and product knowledge, resulting in improved customer satisfaction.• Implemented stock management strategies, analyzing sales data to optimize stock levels and increase profitability.

Aberdeen, Scotland, United Kingdom

• Provided expert bike maintenance services for a variety of bikes.• Collaborated with sales team to promote and sell bikes and accessories to customers.• Offered valuable insights and recommendations to in-house mechanics on new tools and techniques to improve efficiency and quality of service.

Morzine, Auvergne-Rhône-Alpes, France

Wellington, New Zealand

• Provided sales, advice, and workshop servicing for a wide range of bikes at Giant Wellington.• Managed shop processes to ensure smooth operations and customer satisfaction.

Mt Buller Australia

Cytech Level 2

Ski Technician / Ski Boot Fitting

Google It Support Certificate, It