Responsible for Contact Center partner and services sales for the Eastern US Territory.

Responsible for customer experience partner and services sales in North America.

Responsible for the North American Business Services, Retail, and Hospitality vertical team for JAGGAER, one of the top spend management solutions, in the industry. Responsibilities included developing the vertical strategy, marketing, and sales to drive to quarterly and yearly goals. JAGGAER sold to Cinven for $1.5B in 2019.

Responsible for building sales pipeline and adding strategic partners that could accelerate growth. Aligned company with strategic partners who provided a 3X increase to sales pipeline.

Responsible for the six state Central region quota including Enterprise sales and the management of six Account Executives responsible for SMB and Middle Market sales in each state. Leveraged Customer Experience expertise to build pipeline and close large MRR deals.

Responsible for new Enterprise business in Central region. Built a $3M pipeline in less than 6 months through targeted emails and call follow up. Increased company ARR by 20% by closing multi-year deal with McDonald’s. Mastercard acquired SessionM for $215M.

Responsible for North American Financial Services and Insurance vertical for the Kana Customer Interaction software platform. Leveraged Customer Experience expertise to build a $15M US pipeline and convert over $4M of pipeline into closed business to receive President's Club and Sales Director of the year for 2013. Surpassed $3M quota in 2014 to receive President's Club honors for second year in a row. Verint bought Kana for $514M in 2014.

Hired to oversee implementation of Aprimo Enterprise Marketing Management software at new accounts, but then asked by CEO to help build the Account Management function. Increased ARR from existing accounts 300% over 3 years. Aprimo sold company to Teradata for $525M in 2011.

Part of original team that accelerated Inforte to an IPO in February of 2000. Responsible for the delivery of Customer Service, Field Service, and Supply Chain systems to Fortune 500 companies. Responsibilities included pre-sales assistance and planning, engagement oversight and tracking, and account management. After IPO, Inforte sold company to Business & Decisions for $50 million.

Responsible for the delivery of Customer Service, Billing, and Inventory Management systems for Fortune 500 companies. Responsibilities included account management, project management, architecture design, system design, development, and testing.