Assistant Vice President / Retail Lockbox
Baltimore, Maryland, United States
- Managed a three-million-dollar budget and diverse staff of over 70 employees throughout 24 hours of operation
- Saved M&T Bank over $300,000 in unit costs by reallocating employee hours, selling unnecessary equipment, and by downsizing and reevaluating vendor contracts. I completed this through auditing, testing, evaluating, and.
- Researched, organized, and directed details of comprehensive relocation of department to new location
- Analyzed and audited all contracts with vendors and suppliers to save thousands of dollars in unnecessary costs
- Traveled to M&T Bank’s Disaster Recovery site for Retail and Wholesale Lockbox departments to determine, evaluate, and test appropriate policies and procedures in event of emergency
- Increased production quality by reducing the error rate from.15 per 100,000 items to.11 per 100,000 items (Industry standard was.25 per 100,000). I accomplished by instituting more efficient audit controls