Joe Levi Email and Phone Number

Direct a team that processes annual multi-million orders for a promotional products company. Supervise and evaluate the performance of a team of customer service representatives. Ensure orders are processed through SAP in a timely manner. Communicate with the warehouse to check on order status. Work with Finance, Sales, Warehouse, Transportation, and other departments to resolve supply chain issues. Proactively address escalated customer service issues.

Responsible for production plan for 80 SKUs across Gamesa, Grits and Cornmeal businesses. Maintain inventories across entire PepsiCo Distribution Center Network to achieve fill rate targets while keeping inventory levels at minimal levels. Responsible for process improvement across entire supply chain to ensure optimal product flow, minimize service interruptions and maintain synergy among US supply chain team, domestic and international co=packers, and internal customers.

Manage relationships with a $300 million account (Publix) for 3 categories (Quaker, Gatorade, and Tropicana). Coordinate order management and logistics. Interact with clients’ supply chain replenishers to ensure orders are accurate and ship on time. Solve availability issues by working with clients to meet strict needs for deadlines and volume. Resolve problems by communicating with Sales and Supply Chain.

Manage project operations and scope for a consulting firm that serves global industry leaders. Develop process improvements by analyzing data and recommending cost/time saving innovations. Collaborate with managers in setting goals and deadlines. Communicate across clients’ organizations to understand business processes, deadlines, volume and spend. Build complicated rate charts, broken down by country/region. Monitor trends related to price volatility, competitors, and historical trends.

Sales, Supply Chain, & Planning: Developed and maintained strong relationships with vendors and customers. Communicated across departments to negotiate issues related to transportation and rates. Planned and tracked each phase of shipping. Followed up with drivers on a daily basis to ensure time lines were met. Proactively addressed problems with scheduled deliveries. Mentored new employees in professional skills and company policy. * Achieved 175%-200% productivity ratings (2008-2009).* Ranked as a top 10 performer in a group of 70.Government Affairs & HR: Advised the owner of a fast-growing transportation company on strategy to position the company with national and local government officials. Coached the executive in messaging and strategy. Summarized national, state, and local issues that might impact the industry and company. Researched current issues, candidates, and networking contacts. Established strong relationships throughout the organization based on an ability to understand and solve communications-related issues. * Selected to spearhead a project to analyze employee engagement. Analyzed quantitative and qualitative survey results and recommended a company-wide focus on ethics. Delivered a plan for implementation and communication.* Persuaded the owner to become involved in politics; recommended organizations, people, and events to target.

Taught eight sections of Introduction to Public Speaking. Instructed students in practical communication skills that could be used in the workplace. * Received superior ratings on performance evaluations from students and supervisors.

Communicated with internal and external clients to meet strict deadlines for loading and delivery. Managed a team of 4-35 (sorters/loaders/drivers). Developed strong skills in managing time, people, and processes. * Consistently met/exceeded performance goal, including six months ranked as the manager of the top performing unit.* Took on the role as Head Trainer. Reviewed performance files to determine who needed training. Follow up with other trainers to ensure goals were met.